"Made an order to Paris where I was…"

Made an order to Paris where I was visiting. Placed Order Monday morning it arrived the following Monday,were I had left the hotel Sunday. My order didnt arrive in time and I had left! They should have International courier service made available instead of the unreliable domestic mail service!

"Excellent service"

Excellent service, order received on time and well packed

"Avoid"

Ordered last Saturday, Monday debited funds from my account, a week later and no shipping confirmation or reply to email chasing. Avoid!

"Not honest seller"

I am dissgusted :( My order is from Dec, 2nd 2019, they’ve send me Tracking no. Dec, 20th, but, according to tracking info, they still didn’t dispatch the package. I've try to contact them by mail, by FB message, but nobody reply. I think, this is not very honest...

"Didn't give me a update on my purchase…"

Didn't give me a update on my purchase I ordered 13/12/19 still waiting on products to arrive I know it was christmas before even if they emailed me to let me know when it will be posted would've been fine

"Order a week ago today"

Order a week ago today. Still haven’t received my goods. I reached out and Mike promised me they would be sent out yesterday(monday) after giving me some speil about how hard its been for them and they are back up and running. Being the reasonable person i am i believed them and gave them a chance. So Monday came still no dispatch email and still saying unfulfilled on my account. Emailed yesterday evening and facebook message nothing.

Now turns out that they’ve blocked my email (stopped getting the automatic email, but got the auto email when sending off my other email address which has now also been blocked). Also my fb messages are no longer sending.

Cannot get through on the phone, blocked on email and fb so effectively they have over £120 of my money and i have nothing. Pretty much theft if you ask me. I raised a case with paypal to get their attention at first but now this has happened looks like i will be escalating much much further.

Used to order off vape cloud alot. My 6 monthly supply has now run out and i order again to have to deal with this! Absolutely disgusting attitude from them!

Now have to go and spend another £100 odd as an alternative. So ill be over £200 down. I want a refund immediately!

Do not buy from these guys if you actually want to get what you ordered.

"I ordered my goods weeks ago and have…"

I ordered my goods weeks ago and have been in contact with the shop to see where my goods are. I got one reply saying they would look into this. I ordered over £50 worth of goods that I didn’t receive and would like to know where they are. I understand they may have been closed over the Christmas period but I would like an explanation as to where my items are.

I’ve never used this site to order my goods and don’t think I will again

"Despite repeated emails I still have…"

Despite repeated emails I still have not received my order from over 2 weeks ago company customer service is rubbish

"very poor customer service"

very poor customer service. Eventually got my order. will not be using this company again.

"Poor customer service don’t buy from them"

Poor customer service