"Garbage quality, over priced costume jewlery"

Item received was cheap and bendable not worth the 40$ plus my clip for it was not even sent despite the fact I paid for it but hey atleast they gave me some cheap ring instead... would not shop again

"their chains are amazing"

their chains are amazing! Get compliments all the time!

"Amazing products "

Amazing product and design. One of a kind

"Mad Kandi had the best customer service I’ve ever seen on par with Amazon"

Mad Kandi had the best customer service I’ve ever seen legit on par with Amazon. I previously bought the gengar spoon and it was very well used maybe a year after using it I noticed the spoon was a little loose (calm down it’s soldered on things like that can happen) I reached out and told them what happened within a week I had a new spoon and they even sent me free goodies for my trouble. Thank you so much Mad Kandi love you guys and will be buying the new spoon for my girl very soon.

"Excellent!!"

Great product! My husband was thrilled. He is a network engineer and it even fooled him at first glance.

"fast shipping and quality product"

Shipping was quick and items are well made and exactly how pictured

"Loved the product"

Received the product really quickly! It was even more beautiful in person! Perfect accessory.

"Customer service replied fast and were fantastic!"

Customer service was very quick to reply and sorted out my issue. Chain had come off of the item and I needed it replaced, they helped out with setting up a replacement order right away and were fantastic!

"They messed my order up and took too…"

They messed my order up and took too long to rectify the problem.

"Defective Product/No Responds"

They messed up with my order:
1. One of the squirtle leg (left side) has yellow rhinestone when it suppose to be blue.
2. The pendant bail is suppose to be cubic zirconia, but you guys used white rhinestone instead
3. Lastly, the shades, on the right side, there is suppose to be 2 row of white rhinestones instead of 3

I contact them immediately after receiving the product via phone call and emails (twice) for an exchange or a return and still haven’t heard back from them.