"Great facility & wonderful care"

We have been seeing Dr Ece Sule Aslan since my daughter was 5 months old. She is an exceptional doctor and very accessible in the times of need. The front desk staff are consistently warm and welcoming, making both parents and children feel comfortable from the moment they walk in. We've always been able to get appointments quickly when needed, which is so important when you have kids. The clinic itself is clean, well-organized, and clearly focused on providing great care for children. I highly recommend this practice to any parents looking for quality pediatric care with a personal touch. I am particularly impressed with their new location at Kings Cross, super central and easy to get to.

"Highly recommend Ece Aslan and Gokhan Guvener"

We have been extremely happy with Medstar as a family for the last few years. Ece Sule Aslan is our daughter’s doctor and I am very grateful for the wonderful care she provides to our daughter. From our very first visit, she was very thorough, warm, attentive, and took the time to truly listen to us and do everything that needs to be done. She is very careful about all the details but also doesn’t scare you when you don’t need to be scared. Her knowledge and experience is amazing. I fully trust her and I highly recommend her to any parent looking for a compassionate and skilled doctor.
We have also seen Dr. Gokhan Guvener and I was extremely impressed with him. He truly went above and beyond to provide exceptional care. Unlike so many rushed appointments, he took the time to listen carefully and explained everything thoroughly. His attention to detail and commitment to finding the right solutions made a real difference. Gokhan and Ece are extremely good doctors whom I highly recommend!

"Very king"

Very king, very profession

"This is my second time leaving a review…"

This is my second time leaving a review after 1year of my son’s circumcision.

My son had his circumcision in August 2023 everything was normal until we have realised he couldn’t stopped itching. We went to our local GP who confirmed to much excessive skin was left on the circumcision, although the clinic and the surgeon claims nothing wrong with the surgery, we have been advised it needs revision to correct the botched job. The clinic have provided to see him on the 21st, I hope they take the responsibility for their actions and provide the support that my son needs.

I have no faith or trust in this clinic. Please take your son’s to someone who can do the job at first time.
We are due to go back to the clinic for follow up consultation. Will let you know the outcome.

"Friendly Staff, Good location, Fair price"

The location is very convenient by tube or train, the staff is super friendly and polite.
I have talked with Mr. Erdem O. from the management, he is super hospitable and informative, also got a hair treatment from Dr. Sumeyye who was an expert in her speciality.
They have very special equipments for hair treatments which I have not seen anywhere before, if you have a concern about pain, you should definitely give a chance to Medstar.

"Dr Ece is the greatest doctor ever"

Dr Ece is the greatest doctor ever! She was my sons doctor in Turkey and she is now his doctor in London! She is simply the best! We had an appointment with her in April and she was brilliant as usual!

"Perfect"

My experience was perfect. The clinic staff are professional, friendly with timely response. Dr Ece is always brilliant with my kid. Her smile never fades. Thank you!

"Overall Excellent"

An amazing clinic, friendly staff and great service

Our baby son’s doctor is Ece, and we are extremely happy with her and her presence granted us much peace of mind.

She is knowledgeable, friendly and caring. Exactly like how a baby’s doctor should be.

My wife and I (I’m sure our baby boy as well) highly recommend!!

"Wonderful doctor Sule Ece Aslan who has…"

Wonderful doctor Sule Ece Aslan who has been taking care of our baby Ela since birth. Her expertise and professionalism makes each visit very comfortable and we gain valuable insight.
Would highly recommend the doctor and clinic for other things.

"Deeply troubling experience"

I am compelled to share my deeply troubling experience with MedStar's breast reduction services to warn others about their questionable practices and substandard care.

Initially, during my consultation, I was assured that my situation, which aimed to relieve back pain, would be covered by insurance. I was also told that the procedure would result in a reduction to a C cup, which I was fine with, although I expressed my preference for a large B cup. Additionally, I was informed that the surgery would include a lift. With these assurances, I felt confident moving forward.

After receiving insurance approval, I scheduled the surgery. Surprisingly, there was no pre-surgery appointment scheduled, which even the doctor on the day of surgery found odd. Post-surgery, the results were alarming. My breasts were drastically smaller than anticipated, roughly AA in size, and exhibited severe issues, including asymmetry, deformities, significant scarring, and lumps around the sides.

Despite being told during follow-up appointments that it might take 3-4 surgeries to achieve the desired results, subsequent procedures only worsened the situation. The surgeries left me with further contour irregularities on my abdomen and legs, making it impossible to wear certain clothing, including bathing suits, without embarrassment.

When I sought opinions from other medical professionals, they were shocked by the extent and nature of my complications. Conversations with MedStar’s staff were equally frustrating; I was informed that the issues were normal, but this contradicted the experiences of others who had undergone similar procedures.

Adding to the frustration, MedStar's billing practices were dubious. Despite assurances that certain appointments were covered, my insurance was billed incorrectly, often under unrelated codes like scar removal. This practice is unethical and misleading.

In the end, MedStar's response to my concerns was dismissive, offering no satisfactory resolution and leaving me with lasting physical and emotional scars. I was even told by a specialist within MedStar that another surgery had a 30% chance of causing more contour issues, a statistic that does not align with my research.

I cannot stress enough the importance of seeking multiple opinions and thoroughly researching any medical provider. My experience with MedStar has been a nightmare, and I hope this review helps others avoid similar outcomes.

Bottom Line: MedStar's breast reduction services have left me with severe physical defects, unfulfilled promises, and questionable billing practices. Proceed with extreme caution.