"Happy to renew again with Magnet IB help. Various employees were very helpful."

Various employees were very helpful with our non-standard Home & Contents insurance, as usual.

"Home insurance renewal"

Very helpful contact having to source an alternative provider when our exiting company had discontinued its cover.
Some negotiation on cost happily resolved.
Overall a very satisfactory experience.

"Staff very helpful "

Vert good service

"Easy to handle and complete online…"

Easy to handle and complete online cover.

"Home insurance"

Pleasant helpful staff , easy to deal with

"Service, Advice and Excellence"

Service advice

"Helpful "

Helpful member of staff assisted with a new policy for home insurance following CCJ

"No negotiation full no claims but still…"

No negotiation full no claims but still a massive increase. Poor performance

"Excellent communication when resolving errors"

There was a little blip after I had renewed my home insurance with Magnet. I made the initial error of an overpayment and Magnet was quick to inform me that I was due a refund. However, when this did not materialise, I had to chase it up a few times before it came through. The delay was caused partly through my error but also because the accounts team had used the incorrect account number in the first instance. At all times, however, communications were quickly responded to and I was very impressed with the way in which Josh Proctor, account handler, kept me informed at all times.

"Easy to understand and helpful staff…"

Easy to understand and helpful staff excellent price,