The Genie Company

Home & Garden
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168 reviews
Overall Rating
Customer Reviews about

The Genie Company

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Customer

5.00/5.00

"VERY GOOD FOR GARAGE DOOR"

VERY GOOD FOR GARAGE DOOR

31/12/2018

Anna L Welch

5.00/5.00

"though the parts that I need do not…"

though the parts that I need do not work with older Genie equipment, many tried to fix the problem, sadly unsuccessfully.

31/12/2018

Rosemary M.

4.00/5.00

"Ordered Gate Openers"

Since our gate is so ancient, had to call customer service to make sure we ordered the right product. They were very helpful and we received items fairly quickly.

31/12/2018

Nancy D.

5.00/5.00

"It works!"

The garage door opening has been working since 1990; however, the romote controller was damaged. All is back in working order with the help of the Genie associates who directed me to the correct product. Thank you for your assistance and servicing a very old product.

30/12/2018

Daniel Couture

5.00/5.00

"Arrived on time and in good shape"

Arrived on time and in good shape

29/12/2018

Barclay

4.00/5.00

"Don't provide an exterior operner and extras are overpriced"

The opener is quick and quiet. My only issue is that they don't give you an exterior opener and extras are overpriced

29/12/2018

Sylvia Hurst

5.00/5.00

"This is an amazing company"

This is an amazing company. I wish you made a lot more things than garage doors. I purchased a house with a Genie opener. I'd never had Genie before - I'll never have anything else in the future. What amazes me so much is that parts are available for older doors; real people are available to walk you through setups; and parts are readily available; and customer service will help you determine what part(s) to buy.

I absolutely LOVE this company!!!!

29/12/2018

Jack Omartin

5.00/5.00

"Love my Genie 7055.."

Love my Genie 7055..super quite with a 18' solid wood door.

28/12/2018

Howard Giesbrecht

1.00/5.00

"I needed a replacement for a genie 912…"

I needed a replacement for a genie 912 opener the new one that came won't work, and customer support said that my garage door is too old. Totally the wrong response. They should have found old stock and shipped no charge.
Customer support did not even realize that the original part number was from their parent company. Even though they had purchased the original company. Pathetic Service. One can read about their history on their own web page. I expect the President of the company to e-mail me and make this correct.

28/12/2018

pablo jaramillo

3.00/5.00

"custommer service not very good"

custommer service not very good brochures neither need improve hoy instal provide better assistance, not good, deserves a 1 but i gave 3 because the product itself is good, the garage gate opener,

28/12/2018
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