"The belt drive is quiet but opener range is short and strength of down force makes the belt jump."

The belt drive is quiet and the set up wasn't impossible but the range of the opener is poor. The last opener was a SEARS and we had three times the range. Not happy with this. Also the company setting is strong and when I'm not quite in the belt jumps.

"Take care of your stuff"

One of the rollers on my never-maintained garage door failed, causing damage to the carriage on the opener. I ordered a new carriage in the evening and they shipped the next day. Replacing the part took about an hour. I had fixed the door the previous day, so everything is working again.

"I promptly received what I had…"

I promptly received what I had requested. Thank you!

"I needed customer support to get setup…"

I needed customer support to get setup and the guy that helped me was amazing and very helpful!

"I ordered a replacement remote which…easy!"

I ordered a replacement remote which came quickly and was super easy to set up!

"The Genie Aladin App need improvements."

The Genie Aladin App need improvements.

It doesn't support Homekit and status update is not always up to date.

"The item was received quickly and in…"

The item was received quickly and in excellent condition

"Satisfied Customer"

I could not be happier with my shopping experience with The Genie Company! I'm a happy camper.

"We got very good service on our opener"

We got very good service on our opener. The door runs so smoothly and quietly now. He fixed our mother board so we can add new openers.

"Exactly what I was looking for"

Exactly what I was looking for, easy to program and install