"Excellent service"

Excellent service. The bird seed I buy is very reasonably priced and delivery was fast.

"Our garden birds absolutely LOVE VHF…"

Our garden birds absolutely LOVE VHF Robin and Friends Mix…I’m now refilling my ground feeder and hanging seed tray every few days. I also add extra VHF sultanas which go down very well with the blackbirds.

Only complaint…the plastic packaging. I bought a bag recently that was made from strong paper, but it was the only one in the shop. Maybe time to cross over to paper? ❤️

"Low quality bird feeder"

Bought bird feeder from these people. Delivered quickly, but product is extremely low quality, doesn't fit with pictures of website (fixings different) and really isn't worth anything like the £55 paid. I've bought lots of stuff from these people, but never again.....

"When it comes to feeding the birds,we…"

When it comes to feeding the birds,we find VINE HOUSE FARM really good.
Since we switched to them 2 years ago we have increased the variety of birds that we are getting ,because when we talk to them we find the up to date knowledge of what foods they really like and use those.Their UEM feed is really goodand when you add 10% chopped peanuts,it getting them feeding really properly and of a morning now there are so many different varieties,such as.
Wood peckers
Nut hatches
Blue tit
Gold finches
Great tits and all the other tits
Sparrows
Starlings
And so many more
The foods sold by vine house farm are really good quality and are delivered FREE next day.We phone them and receive them promptly
They sell a very good range of feeders,and their luxury fat balls are a favorite of starlings and many other birds
We Like VINE HOUSE FARM and we consider them to be 10/10

"Brilliant site for bird food and…"

Brilliant site for bird food and feeders, I have been a member of this site for some time, but over the last five years a lot has happened, but I have now to replace my cards so I may once more start to replace feeders for my beloved birds, and winter is nearly here, and I may have my old feeders out I have lost several others plus my bird table may be following as one of its legs has started to come loose , so I have one problem and that is my flutter butter feeder it will not make my birds at all happy, because the dark green hood frightens the birds , they can not see predators flying near, they can not see dangers at all, maybe if the hood was clear then just maybe the little birds will come and feed from it, otherwise I was a waste of money. While my other feeders are all doing well, and the ones I can not use will be soon replaced along with the food and my garden will once more ring loud with happy contented birds.

"Chaos from start to finish"

Ordered a ground bird feeder but received a box of fat balls instead. Spoke to someone on the phone who eventually gave a grudging apology.
Received an email assuring me I would receive the feeder the next day, instead the next morning I received an email telling me they would be picking up the fat balls. When I queried what happened to my ground feeder they told me that I wouldn’t be getting it that day after all. I was given some garbled explanation about collection versus delivery. I was left at this point with no alternative but to cancel as I did not trust them at to deliver the next day either. It was clear they wanted their fat balls back and didn’t really care about my ground feeder.
To confuse the situation further I received a notification that I was to receive a DHL delivery from them on the Friday which unsurprisingly didn’t turn up, however it was clear to me that if I had decided not to cancel this is when i would have received the feeder, almost a week after ordering.
I order a lot of wild bird products but I’ve never used this company before and won’t again, very unprofessional.

"Poor delivery service"

Oh dear,
Having ordered live mealworms and expecting a next day delivery via DHL, enquiries with the company point me to the disclaimer buried in the delivery information that excludes these from the next day service.
If you don't deliver the product next day then don't provide misleading information on the product information page. And to think I paid more for the product thinking I'd get next day delivery!
Let down by another company!

"Great service while helping wildlife charities"

Submitted a postal order via cheque payment and was very impressed when the order arrived within a few days. Fantastic that a share of proceeds goes towards the Wildlife Trusts. Keep up the good work.

"Reliable and reputable supplier"

This company appear to have a real concern about the environment and use the sales of their products not only to support local wildlife charities but also to improve the environment upon which they depend to produce their products. The delivery service is very fast and the product quality is high.

"Good quality produce"

Good quality produce, quick response times and delivery.