"I placed an order on 13th May,2020"

I placed an order on 13th May,2020. Its 23rd May already, the order status still shows processing even after 10 days. I did not get any message till date mentioning when should I expect the delivery, nor did I hear from pinopen team even though I sent them mail enquiring about my order. Tried calling quite a few times, but the number is out of order. I understand the lockdown situation, but this is highly unprofessional. There is no way to cancel the order and request for refund. I already paid for the order and I'm stuck. Extremely disappointed with this experience.

"i have ordered for 6 battery on 6th Nov…"

i have ordered for 6 battery on 6th Nov 2018 and Amount has been deducted from account and there is no transaction failed but i got a message saying transaction might have been incomplete and when i tried clicking Contact us in their website Pinopen.com , the link does not work at all and there is no option that i can see to contact them or their customer care . However, i got 6 new batteries today i.e. 13th nov and so they are not fraud at all and happy with the product received. They can improve on their customer support though.

"I ordered on 21/07/18 and made payment…"

I ordered on 21/07/18 and made payment but items not shipped yet.

"Peace of Mind"

A wide Variety of items collection at genuine price tag

"Tracking is not possible"

Tracking of items is not possible.

"Damages/Leaked content"

caps are damages.. contents leaked..