Hutch Logistics
Tracey
"Easy onboarding and complete autonomy"
Using Hutch has been a game changer for us - we were a small start up manually sending out orders until we just couldn't do it any more, we were neglecting other parts of our business. We shopped around for a fulfillment company and with some the onboarding was a 1-3 month process and any changes in SKU's, processes etc had to be done by them. With Hutch the onboarding was an hour or so, we have complete autonomy what happens to our orders including inserts, handwritten notes, wrapping etc. We can literally do something special on one order for one customer at a click of a button. For sellers like us who treat every customer like family this is fantastic. The live stock level analysis and expected amount of time before it runs out is excellent and means we can closely monitor our stock even though it's no longer with us. Highly recommend Hutch - they have looked after us on every step and we are free to develop and grow. Love them.
Vincent T
"A flawless service from start to finish"
Hutch have simply allowed us to start developping our online business. We used to ship internationally from Italy which was very expensive for the user, but also slow and was adding workload for the team. We contacted a few 3PL companies, Hutch was the first to respond (thanks John ;) and their communication has been impeccable since then. Always clear and precise, available on Whatsapp, a very easy and helpful dashboard, straight forward onboarding, I can't blame any aspect of their service. They were also one of the only 3PL company to allow small companies wanting to grow like ours, at a fair price. I strongly recommend.
Josh Boer
"Hutch have been a game changer for us"
Hutch have been a game changer for us. We had been through our fair share of 3PL providers & Hutch have been a breath of fresh air. Fulfilment is super fast, prices are fair and the UX is excellent. Special shoutout to Rae, our point of contact who goes above any beyond to help with various requests!
Equi Botanics
"Fast and Efficient"
Fast and Efficient
At Equi Botanics, we totally appreciate just how fast and efficient Hutch is when it comes to order processing and fulfilment at highly competitive rates for both our local and international orders. The dashboard is well laid out, easy to follow and keep up with the inventory, returns, order statuses etc.
They give amazing recommendations to help optimize the platform to suit your unique business needs for example the workflow feature. This has helped us to automate processes to achieve desired outcomes over and over. Keep up the great job, Hutch and Rae has been super helpful!
Sharmane
"Excellent experience "
From onboarding to daily fulfilment, we are very happy with how Hutch helps us. The dashboard is also very easy to follow and so we are always updated as to what is going on with our stock.
The team are great too!
Abisola
"Try Hutch are truly an awesome business…"
Try Hutch are truly an awesome business partner when it comes to fulfilment. They have been a life line for my growing haircare business and would highly recommend them for any business great or small. Love their easy to use dash board and everyone I’ve dealt with from getting set up to one on one account manger have been professionally lovely. They have competitive rates and are great at adjusting to your business during busy and slow times.
Balkisa Mohamoud
"We've been working with Hutch for over…"
We've been working with Hutch for over a year, and I'm really happy with how things are going. Our customer service has improved a lot since we started with them. We can get our products to customers quickly and handle returns easily. Their system is easy to use and works really well. Plus, Rae has been great to work with—she's attentive and responds quickly whenever we need help. I'm very happy with Hutch's services.
Anna S
"Game Changer!"
We've been working with Hutch Logistics for the past five months, and they have completely transformed our logistics process. The entire experience has been seamless, thanks to their incredibly user-friendly software. Logistics can be a nightmare, but Hutch has cleverly simplified it, making what is usually a stressful process surprisingly easy.
A special shoutout to Rae, who has been an outstanding customer service representative. Rae’s support has been invaluable—always responsive, knowledgeable, and genuinely committed to ensuring everything runs smoothly. The ease with which we can manage returns is another huge plus, saving us time and hassle.
What’s more, our customers are thrilled! We haven't received a single complaint since switching to Hutch. In fact, I was so impressed that I started using their services for my second business three months ago. It has taken the stress out of manually packing hundreds of orders for my business partner, and our customers are happier than ever.
If you're looking for a logistics company that truly understands how to make your life easier, Hutch is the way to go. Highly recommended!
Sam N.
"Our stock is in great hands "
We've been using Hutch for Logistics for 3 months now. It's been such a lifesaver and given me more time to work on other aspects of my business. I was able to do a site visit at the start of our membership and I trust that our stock and customers are in great hands. Impressive and easy-to-use dashboard, and regular check-ins from the team are just a few of the reasons why we love Hutch.
Safia Shakil
"10/10 experience!"
I have been with hutch for 2 months now and I have had the smoothest experience! The team are very friendly, helpful and go out of their way to help. The software is super easy to use and has helped me to be more hands off with the logistics side of business. I am able to focus on scaling my business as all orders are shipped out quickly and smoothly. Thank you to John who helped me set up and gave me lot of advice and support, Rae for being so helpful and reliable and to the warehouse team! Highly recommend hutch, so glad to have found them! :)
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