"As a client I expect to be met with…"

As a client I expect to be met with courtesy and professionalism however this was not met by Rose.

I had booked appointments leaving deposits each time which I had to unfortunately cancel due to personal circumstances (ongoing illness). However, as I left deposits which are there so a company is not left out of pocket due to cancellations.

The last appointment the day before hand I messaged Rose, explained I am ill and will re-book and happy to show medical notes. I was met with an attitude and refused to re-book me although she explained I had made her small business out of £180 now because I cancelled my appointment yet I am sure she received cancellation deposit off me for my treatment I am now not going to receive and I am sure she is able to get another client to use the product (botox).

I advised well if you are refusing me further treatment due to unforeseeable circumstances, then it is your loss because I would have re-booked she replied “it is not!”.. I refuse to believe this is way to deal or speak to clients I am unsure why she believes it is acceptable.

I have never experienced such an unprofessional business with no manners, if someone has illness it is a reasonable to cancel especially if the client is happy to present medical notes, she clearly lacks business sense.

"microblading "

amazing consultation from start to finish eyebrows are amazing ty so much xx

"8 point Face Lift & Full Face Botox "

Amazing experience! Rose was recommended to me by a customer at a retail store i work at. I had full face Botox with brow lift then full face 8 point lift dermal filler a month later. Rose is obviously passionate about her craft and she really pays attention to detail. She is very articulate and professional and has a calming nature so I felt relaxed. From the second I told her what I wanted she began measuring my face & recommended what best suits my natural face shape. I like how she reviewed my face as she injected and asked me to sit-up to get a better look. It wasn’t about just filling my face up. She takes her time and keeps you calm during the treatment. I’m soo happy I found her! I love my new nose and the tip is just perfect she really is a perfectionist and I highly recommend her not going anywhere else. Thank you soo much xxx🌹

"I had a bb glow treatment by Rose…"

I had a bb glow treatment by Rose today.I must say It was exceptional, I already seeing alot of difference after 1st treatment will definitely continue my treatment. I will not go anywhere else in future 100% Recommended. Thank you Rose!

"Great and very professional"

Great and very professional, highly recommended and very easy going.

"Jassy b…"

This was the first time a came to see Rosie and I must say I am very happy. She listened ti me and I was very happy with the outcome.I have already booked myself in for a second session and will be seeing her again.Thank you Rosie.

"I had the pleasure of being treated by…"

I had the pleasure of being treated by Rose today, and I must say, it was an exceptional experience. From the moment I walked in, Rose's professionalism and expertise were evident. She took the time to thoroughly explain each step of the process, ensuring I understood what was being done and why. Her knowledge and passion for her craft are truly remarkable, making me feel confident in her abilities to help me achieve the results I desire. I left feeling confident that I am in great hands and informed, eagerly anticipating my next session with her. Rose is undoubtedly brilliant at what she does, and I highly recommend her to anyone seeking someone knowledgeable and experienced in the treatments offered.

"Rose was professional and made sure l…"

Rose was professional and made sure l had all the information before the procedure. I highly recommend her.

"Rose is so talented.."

Rose is so talented and strives for perfection each time I’ve visited. Her artistic flair clearly shines through in her work. Best aesthetics practitioner I have met .. very knowledgeable.. highly recommend.. 5* experience!

"I had previously been to see rose 2…"

I had previously been to see rose 2 times to get my eyebrows done . The problem is the shape was wrong and the ink had gone patchy . So rose told me to go back today for a FREE touch up . Oh my word , got there and she was in an absolute foul mood ! She then wanted another £50 to correct the eyebrows even though so far it has already cost me £200. Anyway let’s just say it went downhill from there . I didn’t want to pay the £50 as why should I pay more to fix her mistake ? So then she started being so rude and aggressive to me! I felt so uncomfortable by her I had to get up and leave even though it meant not having the touch up done . She is a large lady and I felt very intimidated by her. I said I was leaving as she was being so rude to me and I’d been nothing but polite to her. As I walked out the door she said if you think this is rude I can show you rude. I have never in my life had any service provider treat me this way ! I am now seeking legal advice to get my £200 back . Absolutely awful experience. I have posted photos of my botched eyebrows on Google reviews as I was unable to post on here .