tropicalplantsuk.com
Customer
"Plant was bigger than expected"
Plant was bigger than expected, and delivery was super fast. Thank you.
Connor
"False advertising "
My plant arrived looking nothing like the plant I’d seen online after being advertised that you would receive the exact plant in the image. The one in the image was a thriving plant and the one I received looked chopped down and sad.
After reaching out to customer support was told that the verigated monstera (at £100) originally tried to order had oedema, which no one had stated previously and I was offered discount on my plant or I was to return it.
Currently in the process of returning the plant, but I would not purchase from here again. Much more reputable sites to buy high quality plants from
The only good thing I can say about this is the delivery timing, but even when it came to delivery there was no tracking information or confirmation of any kind.
Christopher Brogan
"Initial experience not great but customer service have helped in the end"
Price was reasonable for Thai monstera cutting , delivery time great , however the condition of the plant wasn't so great, tear in one leaf which wasn't fresh ( not caused by delivery ) and also a break in another leaf leaving it hanging downwards at the end. When there is only 3 decent size leaves and 2 are damaged that's not what I expected. A little disappointed that they didn't select a better one for me as these are quite expensive. No reply 1st contact made about my issue
Update. After contacting a second time they did reply and have resolved my issue with a replacement in a timely manner. Hopefully no issues this time.
Lauren Cassady
"Easy website to navigate and good…"
Easy website to navigate and good communication provided following order placement.
Venetia Pegrum
"Very happy with my purchase "
Great service … well packaged & quick delivery thank you
Raymond Pembroke
"All good"
All good. Great company.
Mr philip g wilkinson
"Good service "
Good service , great quality plants.
Very well packaged. Thank you.
LH
"Everything went smoothly"
Plants were healthy and very well packed.Thank you!
Natalie Mullany
"The most gorgeous hydrangeas and great service"
I wanted 2 hydrangeas in pots for my friends birthday, wasn't sure how big they would be and didn't want to gift a twig, rang and spoke to the most helpful and knowledgable man Sam, told me all about the bloom, size, pots, swift delivery - arrived and they are stunning, one in bloom other with lots of buds, far exceeded my expectations and pictures on the website, he even added pink ribbon. First purchase and would definitely recommend
Murray Laing
"Excellent customer service"
Excellent customer service. If they get it wrong, they put it right.
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