Durango Merchant Services, LLC

Business Services
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35 reviews
Overall Rating
Customer Reviews about

Durango Merchant Services, LLC

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Ashot Damien

1.00/5.00

"rep did not mention his name"

Customer support does not even talk till i started talking and asked what i want, at the end of the day they say they do not offer multi currency payment processor, however, that is not what they say on their official website. might be a scam company

27/12/2024

Molly Weiner

5.00/5.00

"Thank you Durango!"

Durango really cares about their customers! Nathan has been fabulous so far, he's been very patient in answering all my questions and has gone above and beyond to help me set up a payment processor for my somewhat high risk shop. I'm beyond happy with my decision to use you, thank you!!

13/03/2023

PMG

5.00/5.00

"Personal Agent"

Durango assigns an agent to you which allows the establishment of an ongoing relationship for your business needs. It is enormously helpful that the individual you are communicating with for support is familiar your business history and its background.

14/12/2022

Freddy Blanco

5.00/5.00

"very professional company and people…"

very professional company and people with a lot of experience and knowledge like Nathan

18/11/2022

ELY M.

1.00/5.00

"They decided not to accept my business…"

They decided not to accept my business because they said I don't make enough volume or money.

DO NOT WASTE TIME WITH THIS COMPANY.
They discriminate against small businesses.

I am not happy that I wasted my time with this company.

07/09/2022

Chris

5.00/5.00

"A Great Partner"

Durango Merchant Services came to our rescue and saved us thousands. The big banks had lumped our business into a "high risk" category and simply declined to talk to us, and our former processor was charging us a small fortune. We needed a change. Brad presented our business to his industry contacts and ultimately landed us with a global processor at a fair price - ending months of frustration. We highly recommend Durango as a partner for your business.

01/09/2022

Panam

5.00/5.00

"Simply the Best!"

I've been with Durango for years. They are awesome people to work with because they understand my business and its processing needs. They've always return my calls promptly and offered solutions when I really needed them. I'm glad I chose them. Highly recommended!

23/03/2022

shredder

5.00/5.00

"Switched to Durango - Great Experience"

Great experience getting my site approved and up and running. The service agent guided me through every step and promptly answered any concerns I had. Approval was fast.

The technical integration is expansive and quite easy to work with. Once approved I was able to start collecting payments in days. Their technical team is also very fast to respond with detailed answers.

All in all, this was a great decision to leave my more expensive payment processor and come to Durango. I have a better rate, a better web portal, and far superior customer service.

18/11/2021

The Black Diamond Lodge

5.00/5.00

"We bought a boutique hotel this year…"

We bought a boutique hotel this year and felt a little in over our heads. Amber helped us to get set up with a new merchant account that would integrate with our new booking systems. We're now in the process of setting up another account for our bar and we couldn't be happier. Thank you!

17/11/2021

DW Stripin.com

5.00/5.00

"A True Business Partner"

Durango and Brad have been a big part of launching our business back in 2019. When the world stopped during COVID, Durango helped our business by advocating our needs to the banks. We are happy and fortunate to have a strong partner.

12/11/2021
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