"Excellent service and job and such a…"

Excellent service and job and such a relief i could get my bath repaired rather than replace.
Totally value for money and technician was excellent

"Crack in shower tray "

I would definitely recommend this company. From the extremely helpful lady who took the call and the excellent technician who came and did the repair. I am a very happy customer.

"Great Service"

Milton Bath Enamel Repair responded promptly to all my enquires, thoroughly explained the process and had one of their repairers come out to me within days. He too worked very professionally, explaining what he was doing and why. I was especially pleased
with his careful preparation; the results too were amazing. It took a while - several hours - with no corners cut. I had both my bath and washbasin done at the same time. Now when I go into the bathroom I smile - it looks 100% better than it did before. 5 year warranty too is reassuring to have. Joanna

"Oh my goodness me they’re amazing"

Oh my goodness me they’re amazing. Customer service - tip top, polite and thorough. They arrived promptly, set up and got straight on with it. The end result was/is amazing. It’s like I have a new bath. I couldn’t recommend them highly enough.

"Extremely disappointing"

Extremely disappointing. They missed the initial booking without any notice, and I had to chase them down to find out if the plumber was even going to show up. After rescheduling, there was still no clear communication, and I was left in the dark without confirmation of the new appointment.

Based on this initial experience, I would not recommend their services. Poor communication and lack of professionalism throughout.

"Timewasters"

Should have known it was too good to be true when they replied to my email so quickly referring to a "crack" when I'd advised my bath had a chip/hole (not a crack) that had been sealed by a previous owner.

Tried to get me to change my appointment to a sunday at short notice and I had a feeling when I said that didn't suit me that they wouldn't show up on the Wednesday we'd originally agreed but they confirmed the original time and date was ok. Low and behold they didn't show up on the agreed day and when I called them I was told the technician had broken down (but didn't think to let me know?) Don't trust this company at all so will go elsewhere instead.

"Sad but true!"

Well I am not that happy tbh. I was made aware by a trades person who is sealing my bathroom floor that the bath gas dust bumps under the new enamel, little holes where you can see black dots, very tiny tbf. The mastic yet again, already been back once to redo is starting to lift. There is a big blob of enamel on tge bath. Again I didn't see until this guy shone a UV light on the bath.

"Horrendous Experience!"

I contacted Milton’s Bath Enamel Repair and got a very quick response with price and date to carry out the job. The price was expensive but was convinced that this would be a fantastic job.
On the day, the engineer called at 8am who was 1.5 to 2 hours away to say he would be around 10am as he had run out of paint (not a very good start).
On arrival he walked straight up and into my bathroom and said ‘you have a shower screen and I don’t take shower screens off’.
All the pictures I was asked for were for the shower screen so they knew exactly what was to be carried out. The engineer showed me pictures of what he was emailed to carry out the job and this was someone else’s bathroom😩
The engineer then left and I couldn’t get hold of the owner.
I messaged via WhatsApp and did get an apology from someone however no conclusion and no idea who the message came from as not signed off by anyone.
Their website indicates that you are dealing with a local company but guess you are dealing with someone hundreds of miles away working from their back bedroom.
Avoid with all cost as like me you will be let down.
Update: I had a call from allegedly the MD who offered me £100 off as way of compensation, I wasn’t to enamoured with this and she was going to speak to the owners (obviously she cannot make decisions on her own being the MD). I didn’t hear a thing and I WhatsApp messaged again and I did miss a couple of phone calls a few days later but called back straight away and no response. No voicemail left for me so no idea who was calling or what the offer was going to be.
Absolutely shambolic😩
Avoid like the plague!!
Update 02/07/2024: Still no contact from this company.
If you are thinking about using this company I would steer well clear if this is their customer service.

"Excellent job. "

Really pleased with work carried out by Mike. My old bath now looks brand new. Mike was extremely punctual, professional and friendly. No mess whatsoever. Returned the following week to finish off a tiny chip and even put some silicone around the bath. Fantastic. Would definitely recommend.

"I have updated my previous star rating."

My arm was twisted that the cause of non attendance of the technician was due to poor communication. Compensation was offered if I upgraded my 1 star grade. I note that last week another 1 star rating was removed and wonder if the complainant was asked to change their rating in a similar manner. After much haggling I have upgraded Miltons to 4 star due to the quality of work and the enthusiasm of the repairer. This is due to the "Trustpilot effect."