"Would never recommend Green & Co Castle…"

Would never recommend Green & Co Castle Bromwich
1. Most of the staff very unfriendly and just couldn't be bothered to help. 2. We had to encourage them to chase up any viewings for feedback. 3. Once we accepted an offer, they said they would cancel all further viewings, unfortunately they didn't do this which resulted in viewer knocking on the door to view the house and embarrassingly had to turn them away. 4. They failed to tell us the solicitor they recommended doesn't work with the mortgage lender even though we had mortgage advice through them. 5. 11 weeks in the sale process and not a single piece of communication from them. 6. Our chain breaks and we were informed from the estate agents who we were buying off, rather than Green & Co. 7. 3 days before completion we were still none the wiser as to what was going on unless we were chasing them for updates. The only extremely quick communication we had from them was a phone call asking for the bill to be paid once completed. They want a lot of money for doing very little.

"Cath Painter is a credit to you"

Cath Painter is a credit to you, excellent through out the whole process.
Couldn't recommend enough. Friendly Professional and got everything sorted quickly, what more could i ask for.
Thank you

"Absolutely irresponsible agents who…"

Absolutely irresponsible agents who left the heating on, in my empty property when viewings were taking place. I obviously accumulated a overcharge in my bill. They have not taken any accountability and have left me out of pocket. Be careful when using Green in Great Barr. Unreliable, untrustworthy and irresponsible.

"Wouldn’t trust this shambolic company…"

Wouldn’t trust this shambolic company they don’t return calls, their accompanied
Viewing is amateurish and robotic and overcharge for a sub standard service

"We were met by Lucy Arrowsmith when…"

We were met by Lucy Arrowsmith when viewing a property they were agents for. She was friendly but also very professional, suggesting ideas of different aspects of the property. Would thoroughly recommend this company and especially Lucy.

"Exceptional Service from the Great Barr Branch Team"

I have interacted with numerous estate agents over the years, but none have quite matched the exceptional service provided by Green and Company, Great Barr, with a special mention to Nicola Hallibuton and Paul Fleet who showed us around the property. From the moment I contacted them, Nicola's and Paul’s professionalism and politeness stood out.

After viewing a property through Green and Company, I decided to put in an offer. Throughout the process, Nicola was incredibly proactive, regularly keeping me informed and providing unwavering support for my interest in the property. Despite the offer not being accepted by the property owner, Nicola continued to go above and beyond to ensure I was kept updated every step of the way. Her genuine concern and apologies for the outcome demonstrated a level of customer care rarely seen in the industry.

It's important to note that the outcome was not due to any fault on my part or the estate agency's. I commend Green and Company for their professionalism and dedication to their clients, particularly Nicola, who truly went the extra mile. I would highly recommend their services to anyone in search of an estate agent who prioritises customer satisfaction above all else.

"Extremely poor, don't trust them"

No wonder the overall rating is 3.0 it should be even less than that for the poor service they provide.

"After my father viewing a property from…"

After my father viewing a property from the Tamworth estate agents . Was informed go place a holding deposit on the property. He is a pensioner and was seriously worried about meeting all the requirements for expenses , even though he had savings to cover several years rent.
So decided to withdraw his attention to the property to go for something more easier to meet affordability process.
Was only then told that due to his withdrawal, would not get his holding deposit back. No mention of this consequence on paying deposit.
All you get told is, it's in the terms an conditions. Well excuse me but if all t&C's were read b4 applying for anything, the country would probably grind to a halt. Some conditions like this which obviously will be more likely should be made perfectly clear b4 holding deposit accepted. But then again it's obvious it's a way of the greens company making easy money

DO NOT, I REPEAT DO NOT USE GREENS

JOHN DREW

"Good customer relations by all…"

Good customer relations by all concerned.
Fully informed of all stages of the transaction.
Good people to deal with.

"Donna Walsh at the Tamworth Office was…"

Donna Walsh at the Tamworth Office was Professional and helpful. Donna always kept us up to date and persevered when dealing with Solicitors and other 3rd Parties to ensure that we completed on time.

Highly recommend dealing with Donna at the Tamworth Office