Lavu
Mitch
"Good, Quick, and Helpful Assistance"
quick feedback, Roy was very helpful and fixed a frustrating issue by simply explaining the concepts to me
Dan Perry
"Fixed checkout screen"
Fixed checkout screen
vinny king
"Tom resolved my account problem quickly…"
Tom resolved my account problem quickly and accurately. Appreciate the help!!
Richá Wilson
"Great system for a small business"
Great system for a small business. User Friendly and excellent customer service. Roy was a big help!
Richard Cole
"shop"
older version big pain in the a$$
Tom Santos
"Terrible at call backs"
Terrible at call backs
Tina Dagen
"Whenever we’ve needed help"
Whenever we’ve needed help. They have been there to solve the problem.
Geoff Bado
"They have solved most of the down time…"
They have solved most of the down time issues, but the system still isnt the easiest to navigate or personalize. Customer service is hit or miss--sometimes it depends on who you get. Also has odd quirks like not being able to scan the gift cards that they sell. It's become a system that we're used to. Not in love, not out of love.
Pat Funigiello
"Well a bad router and bad customer…"
Well a bad router and bad customer service left a bad taste in my mouth...the router that they sold me was the culprit for a terrible transition into the LAVU software. The sold me a bad router...which they were aware of once I paid for a network engineer to solve the issue...you think they could have reimbursed me for the router? No because my employee threw out the box... A lame excuse left a bad taste in my mouth. Too bad because I’d probably still be with them...
Thierry Langer
"Great hot line"
Great hot line. Always there and knowledgeable
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