"The Bywaters team has been very…"

The Bywaters team has been very accommodating. I always have good experience with them, receiving the best support.

"Not a good employer"

Loved my job looking after my staff but management would not listen to ideas. Management unpleasant, rude. No benefits. No pay rises. What you start on is what you stay on. Used to get real anxiety about coming to work. Would only get two or three hours sleep before coming to work. Ended up leaving due to stress. I lasted 3 years which compared to some employees was a long time. HUGE turnover of staff

"Have always found the team at Bywaters…"

Have always found the team at Bywaters helpful.
Can recommend highly.

"The service we get from Bywaters perfect for our needs."

The service we get from Bywaters is great; I don't have to worry about things happening, it just gets done as agreed. The service is flexible so I can have more or less bins or collections depending on my waste requirements. The account management team are very friendly and easy to work with.

"Bywaters provides an excellent waste…"

Bywaters provides an excellent waste management service, very customer focused and always willing to assist to resolve a waste problem. The Senior Client Manager Shamim Miah is very proactive and supportive to the needs of the hospital.

"Excellent Service"

Bywaters always provide an efficient service as our waste management service provider. Our account manager Andreanna always goes above and beyond to help with our requests, if we ever need urgent assistance Andreanna is able to provide a solution.

"Fantastic service delivery"

Bywaters have always been flexible in their approach to service delivery that's why they continue to win praise from us and our occupiers.

"Great service"

We have used Bywaters for years and we always had a great service delivered by our Contract Manager Andreanna. Always helpful and trying to find solutions even with our "out of the blue" requests. If for any reasons collections are missed (which is rare!) we are made aware ASAP.

"Yes now what's the problem! Can do!!"

We have gone through a challenging period re waste and our account manager Shamim was with us every step of the way. I was even able to contact him out of hours. Well done

"Bywaters Waste Services"

My Account Manager is Shamim Miah. Through what has been a very challenging and disruptive period, both because of internal change and external challenges with COVID et al, he and the on-site team have been tremendous - attentive, willing to meet even last minute requirements and with an overall approach which always seems to say 'yes' first and then work on the details afterwards. I predict things would have been quite different with a less reliably willing and able supplier.