MessageMind

Electronics & Technology
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76 reviews
Overall Rating
Customer Reviews about

MessageMind

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DC Michael

5.00/5.00

"Reliable AI for customer service"

Reliable AI for customer service. This AI is like having an extra team member. It automates most of our responses and only hands over to a human when needed.

05/04/2025

John

5.00/5.00

"Excellent AI support"

Excellent AI support! Messagemind has been a game changer for our business. It handles 90% of our customer queries efficiently, and when a human agent is needed, the transition is seamless. highly recommend!

16/03/2025

Emma

5.00/5.00

"Simple setup and very effective!"

Fast, efficient, and user-friendly. Messagemind AI helps manage our customer inquiries across different platforms. Simple setup and very effective!

15/03/2025

Daviddd

5.00/5.00

"Smooth AI to human transition"

Smooth AI to human transition. most inquiries are handled by the AI but when necessary, the transfer to a human agent is flawless. Saves us so much time!

15/03/2025

Letizia

5.00/5.00

"Ottimo servizio"

Ottimo servizio, ha decisamente migliorato il modo di gestire l'assistenza clienti. L'AI risponde veramente molto bene, non sembra per niente AI! Si collega a tutti i canali principali e si integra con molte piattaforme

19/02/2025

Autumn K. wright

5.00/5.00

"Great for automatic order tracking and FAQs"

Messagemind excels at handling routine questions like order tracking and product information. It's not always perfect with more specific requests, but the human transfer feature ensures nothing gets missed.

22/10/2024

Reeve M.

5.00/5.00

"Handles most inquiries well"

For the price , Messagemind is an excellent solution . It takes care of most basic inquiries without issue. We've had to step in for some more complex request , but that's to be expected. Overall, it's saved us a lot of time and hassle.

22/10/2024

Laura M. James

5.00/5.00

"Amazing for social media integration"

We rely heavily on Instagram and WhatsApp for customer support, and Messagemind has made it so easy to manage everything from one place .The Al's response are good , though we do have to tweak it occasionally to get the tone just right.

22/10/2024

Chris Knudson

5.00/5.00

"AL does a great job, very similar to humans"

Messagemind's AI has really taken a lot of the grunt work off our plate, Sounds like a human . Sometimes, it transfers to human agents, the transition from AI to human is smooth . Overall, it's been helpful , but I would not rely on it for ALL interaction just yet.

22/10/2024

Jose K.

5.00/5.00

"Messagemind AI is seriously like having…"

Messagemind AI is seriously like having a new member of our customer service team. It is quick to respond and handles a majority of customer issues, from basic questions to tracking orders. Performs better than a human, fast and efficient.

21/10/2024
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