"The customer service was excellent."

The customer service was excellent.
Shipping delivery was right on time
Keep up the good work 👍

"Very helpful in making sure I ordered the correct item."

Very helpful in making sure I ordered the correct item. Received item in a few days.

"Excellent price on a quality product"

Excellent price on a quality product. Thank you.

"screwed again"

Ordered 5 parts, one was damaged when manufactured. In trying to diagnose a solder came loose. Ordered a replacement board shown as In Stock but called to confirm after being burned by them in the past. Part was NOT in stock and I cancelled the order and ordered a whole new part. I haven't received credit, or the replacement board yet.

This is my second of 2 bad experiences with JMAC.

"The persons I was talking to knew what…"

The persons I was talking to knew what to ask about what i was looking for.

"Great fast service"

Great fast service

"Fast and courteous service"

Fast and courteous service

"It was great ordering effortlessly"

It was great ordering effortlessly, having the product I needed available and being shipped in a timely manner.

"Customer service representative was…"

Customer service representative was great he sourced the product for me really quick

"Purchasing was fine, returning an incorrect part wasn’t good"

Customer service was great when trying to find a certain part we needed to repair our electronic lock system. Two things prevented me from giving 5 stars. The part was shipped from a warehouse in a small box with no bubble wrapping around the part. Unfortunately, the security company person we entrusted to fix our lock had us order the wrong model part. Due to this person giving us the wrong information, and the fact that he had tried to install, we were told by a JMAC customer service person that we couldn’t return it. The part was still in good condition, but weren’t allowed to return. This was very disappointing as with shipping, we were “out” several hundred dollars with a part we can’t even use.