"J'ai commandé une pièce pour mon smcr…"

J'ai commandé une pièce pour mon smcr le 30 11 2024 j'attends toujours après la pièce j'ai envoyé un mail ils m'ont dit désolé pour le retard elle arrivera dans à peu près 2 à 3 semaines ce délai est encore déjà dépassé toujours pas reçu la pièce j'ai eu juste un petit geste commercial je trouve quand même décevant d'attendre autant longtemps et j'espère que j'aurai la pièce la semaine prochaine et qu'elle soit nickel nous sommes le 22 mars alors que le délai était prévu de 5 à 7 semaines je suis patient mais j'ai quand même des limites je reviendrai sur ma note quand j'aurai la pièce.

"False Advertising"

I ordered a tank guard for the rs 660. It arrived and the mechanic tried to mount it, but couldn't because the front drilled holes did not align with the key cover. After MUCH discussion they agreed to send me a replacement as soon as I returned the item. I asked them for documents, which they all ignored. I ended up sending the item at my own cost and paying the duty fees at the border.

I received the SAME PART, but now with parts of it sanded off to "make it fit" and an additional crack.

The quality is abysmal & the service is worse.

"Good quality and design."

Good quality and design.

"⚠️poly rsv4 nul ⚠️"

⚠️Commande de poly pour rsv4 en finition mat modèle xtrenta comment dire 🤔délai de livraison non respecté et travail de m..💩 🤮vue le prix que l’on paye c’est lamentable 👎 à fuir ⚠️

"Excellent fitment grate company to work…"

Excellent fitment grate company to work with any carbon needs plz don’t hesitate just ask them sure they will be more than happy to help

"Parfait !!!"

Parfait !!!

"Ordine spedizione e arrivo in 2 giorni…"

Ordine spedizione e arrivo in 2 giorni lavorativi.

"Prodotto bello e perfetto per uso pista!!!"

Prodotto bello e perfetto per uso pista.

"very fast"

fast and like the i ordered , perfect

"AVOID."

AVOID.

The products clearly state in the description they are (and I quote) 'New, drilled and ready for installation'

This is entirely FALSE. My parts arrived completely wrong and will require several holes to be drilled and part of the cover removed to fit the bike is states it is made for.

Now, this risks me breaking the product. Or risks the holes being wrong.
This is NOT why I purchased a 'New, drilled and ready for installation' product.

However, the company will tell you that the product may require modification when you contact them. Even though this isn't stated anywhere on the product description when you're handing over money.

Then, they will advise for you to return the product AT YOUR OWN COST.
And refunds do not include the shipping cost even though the item is not as described. Now, I'm in the UK.
£30 of my item was shipping cost.
Royal mail want over £35 to again return this item with full tracking and insurance cover.

Meaning, I will have lost £65 to an item that was NOT AS DESCRIBED.

Do not fall victim to this company. You have been warned.