"totally garbage service,i had to chase…"

totally garbage service,i had to chase them for 2 months for them to send my order, finally i received my parcel today, im totally devastating with the suits totally different from the pictures, cheap materials used,fitting is too tight.im heart broken. please avoid this website, if you don't then take tension for paying,i wish i read the reviews before ordering from them,my mistake which i regret now.

"I am so sad that I ordered from this…"

I am so sad that I ordered from this company. They are not truthful and makes me so upset the quality is garbage I cant even give it to anyone what I have ordered. I ordered blouse piece and pay for it to be stitched it was not stitched the sarees were just thread coming out of it. They should get no star.

"I have been trying to contact them…"

I have been trying to contact them using the contact us form. the page does not go through at all.
i am very disappointed that no one is available to respond or confirm that the form has been received.
i wanted to cancel my order within 24 hours but have no idea if the request has been received.

"They deceive us"

They deceive us. When asked for a refund for the default product they ask us only to return their product back to their facility and no shipping costs will be refunded. What nonsense?

"Diksha Sharma"

Don’t feel like given them one star. I order lennga choli from them in colour maroon and they sent me a completely different colour, poor quality fabric and size also wasn’t correct.

After getting contact with this company they replied me this

Regarding your complaint for the ld4570118 we understand you are not completely satisfied with the quality & design received but we request you to understand that the product is bound to have some differences in the same.The details of the products or product specifications (for instance weight, color, handwork details, size, etc.) quoted with the product displays are only approximate values.While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors.

After this I replied that I need a refund, they blocked me from every where.
They are big spammers stay away from nine colours total waste of will your money and time.

"I recieved my order which is very…"

I recieved my order which is very different from the picture. I had ordered 3 outfits. 1 of them the colour is totally different. They just send whatever they have. Other 1 the blouse came as a piece of box. I paid for custom stitching and now that blouse is so bad i dont know how to fix it. 3rd outfit is different from the picture too. Only colour is ok. I have paid so much for custom stitching and for duty apart from the order. Spent so much but none of them are worth it. Please dont waste your money on this site. Now when i try to contact nobody replies. Their policy is no return for custom stitching which is sad because its neither stitched or wearable. My order was shipped after so long, i thought they are taking time to stitch. All was a lie

"performance was very good"

Hi Ninecolours Your overall performance was very good. Products are very high quality except the quality of the blouse cloth. All the lints have come out and look like it get damaged. Next time please be careful about that area as we really want to buy more product in near future.

"This site is totally fraud i placed an…"

This site is totally fraud i placed an order from NZ with them and they have sent me a totally different product which was cash on delivery in india the courier men didnt let us open the package in front of him and when i contact the provider they said we havent sent the pqckqge yet this is not our package they took my money without delivering the product totally fraud chewing up people money never trust them.

"I have not bought anything from this…"

I have not bought anything from this company but I have worked with them for 4 years and all I can say the quality of the products are are the same across all the websites like Mirraw, Cbazzar, etc, they are all sourcing the clothes from markets and selling it with a 70 to 80% markup. so they are all the same at the end of the day, the more you pay for a piece of fabric, the better the quality you can expect. but one thing I can say about Ninecolours is that their management is very UNPROFESSIONAL. I left the job last year. but they still have not paid me the amount that was promised to me when I gave my notice period. The so called CEO is one the biggest coward unprofessional egoistic person I have come across in my life. When I messaged him asking him if I will get my money he did not respond. I messaged him asking for an update 2 to 3 months later I used the word UNPROFESSIONAL and it hurt his EGO he used improper language plus said that I am not getting that money back `don`t ever message me again` and blocked my number. I don`t know what to say and I have given up all hopes of getting that money back. The company is in huge debts, the vendors are not paid for months and so they don`t send the dress the customers had placed an order for, and thats the reason for delay. Please stay away from the company they will try their best and find ways not to refund your money. their actual facebook page has been banned due to negetive reviews.

"This blatant liars and cheaters utter…"

This blatant liars and cheaters utter sweet nothing to get pay for the order in the 1st place, once the money is paid the the customer is at their mercy.
I strongly advise everyone not to transact with this company.
I was looking for clothes for my son’s Waleema ceremony ( 29/1120), then ended up falling for their all sweet promises and lies.She texted that the order will be received before Deepavali if I place the order by 28/10/20, that is within 10-14 working days
Their so called customer service person named Puja got me to pay for the order amounting to AUD 756.61 through PayPal, when processing it came up as USD instead of AUD, there after I had to make sure the payment hadn’t gone through.
On 2/11/20,I paid the amount through PayPal and placed the order.After 2 weeks I’m checking with them about about shipment,no concrete replies but it would be shipped, Finally after wasting so much of my time, she shared me the shipment tracking details, in the meanwhile we had to postpone the function, which was nothing for this cheaters.I received the delivery on 28/11/20 to my shock and amazement.They shipped all but another saree, didn’t have any courtesy to inform about the short shipment.
Furthermore,the Lehenga blouse wasn’t stitched as per our requirement and the buttons in Sherwani was worn off.
Up to now the saree is not shipped, coming with all sort of crap excuses,as mentioned by many others they have taken thus order for an item that is not available.We had to spend more money to buy required clothes locally.
They are so thick skinned,I have demanded 1/2 refund for the hassle I have been through and same saree I have paid for to be shipped.
So once again please refrain from transacting with this cheaters and inform your friends and families