Senergy Direct

National Utility and Energy Grid
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307 reviews
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Customer Reviews about

Senergy Direct

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William

5.00/5.00

"Icalled 3 companies to get a broken…"

Icalled 3 companies to get a broken Inverter replaced. These guys were the only ones who agreed to come out the following day to resolve it.

Clean, fast and honest. I highly recommend them.

23/02/2023

John Adams

5.00/5.00

"We had a 6kw system installed"

We had a 6kw system installed, it took less than a day, and they were polite, efficient, and tidy. Great job.

08/02/2023

Mr Geoff Burgess

1.00/5.00

"Caution!"

Ordered batteries and inverter in April, paid deposit not delivered and installed until October. Installation was electrically unsafe, the earth leads supplied with the equipment where discarded, electrical wires left exposed and no solar generation transferring to batteries.
Despite multiple emails and phone calls it took 3 months to send an engineer to resolve the outstanding issues and only after putting (a now edited) review on trust pilot.

The equipment, Solis inverter and Pylontech batteries supplied all work well.

25/01/2023

Barry Staley

1.00/5.00

"Don’t use if you have a problem they…"

Don’t use if you have a problem they won’t fix it.
My system keeps cutting out and I have been trying to get it fixed for 18 months.

20/01/2023

Nelson Fox

5.00/5.00

"Excellent customer service.Tony was…"

Excellent customer service.Tony was charming and all seems good. I'm happy after getting the best service.
Fingers crossed

15/01/2023

Mary Schultz

5.00/5.00

"No fuss and cleaned up afterwards"

No fuss and cleaned up afterwards. They know very well how to do their job in a professional and timely manner. Overall good service.

14/01/2023

Joanne Eddy

5.00/5.00

"The process was uncomplicated a review…"

The process was uncomplicated a review followed by a site survey, then installation and commissioning. The actual installation took only about an hour two electricians and three roofers working in unison. I am very happy with the installation
Nice work

12/01/2023

Patricia King

5.00/5.00

"The equipment is great and it’s amazing…"

The equipment is great and it’s amazing to see how much power we’re generating and how much carbon is saved ,There were some minor issues with scaffolding and the installation took longer than planned, but bad weather was a factor in this. Overall very pleased.

12/01/2023

Frances Ritchie

5.00/5.00

"All work carried our was completed to a…"

All work carried our was completed to a very high standard. Everyone we dealt with from this company was pleasant, polite and did their jobs professionally. There was good communication throughout the process from the beginning to the end. I am extremely pleased with the the installation and products used and would highly recommend without any hesitation.

11/01/2023

Malcolm Bishop

5.00/5.00

"Great customer service and a reasonable…"

Great customer service and a reasonable price for a new inverter for my solar panels.
Good job

11/01/2023
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