"Just fabulous!"

This is the first time I’ve shopped with the Book Grocer & I am very very pleased. The range of books available and special ‘box deals’ is fabulous! Delivery was extremely fast and the books are in superb condition, so much so that the second hand ones look the same as the new ones. I will definitely order with BG again and have also told my friends how great this site is!

"Super Quick Delivery!"

I ordered a Large Print Book Box for a family member in hospital on a Saturday and he got it on Tuesday. He was bored and frustrated not the books are now keeping him entertained. Thank you Book Grocer!

"Great choice of books"

Great choice of books, great price, fast delivery and outstanding customer service 🤩

"***BUYER BEWARE***"

***BUYER BEWARE***

I bought two big art books which ended up being old clearance stock and were obviously already badly damaged before they were packed. From the website description and the price paid I was expecting brand new items. The customer service don’t seem to understand why it’s not acceptable to send out a book where the cover is caved in. *spoilers* That’s because the company MO is to try and sell dead stock at full price and then lowball on refunds when people complain. I’ve received thirty year old second hand art books that were in better condition than this and much less expensive.

Disgusting business.

"Id get all boxes if i could!"

I ordered one of their new classic book boxes on friday, got it today and its absolutely perfect 🥳 the books were packed with care and delivered without any damages and are going to be great additions to my library :)

"I bought 2 expensive cookbooks from the…"

I bought 2 expensive cookbooks from the bookgrocer and they arrived badly damaged. One had a beautiful paper over that had been ripped up and there was sticker residue that had marked it black. The other had a big whole puncture in the front of it. Absolutely appalling to think they could sell such rubbish without letting the buyer know that it was a damaged item. Don't bother shopping with them if you want a quality product. You're better off to go into a bookstore and inspecting the covers for yourself. I'd leave no stars if that were an option.

"My Go-To Bookshop for years now"

Long-time customer both in store and online. I’ve been delighted with both the diverse and interesting range of books and the customer service over the past year in particular (when I had to go online to shop thanks to lockdown). My orders would arrived in big boxes, couriered quickly to my door. The best part of “stay at home” culture for sure! I’ve emailed the team a few times with feedback and suggestions and they’ve always been so helpful and polite and personable. This has kept me so loyal too - and I recommend them to everyone I know. Not just for the great prices but for the unique range. Lately, they’ve improved their website and the search function is much better! They are now specialising in themed boxes for $100 but I’m more likely to pick and choose my own books as I think all their prices are awesome anyway. I do miss a couple of things though: loyalty points online seem to have gone with the website change? Also, I don’t get coupon codes in the delivery boxes anymore. The old 5% off codes made me buy more frequently and in larger volumes to be honest haha.. And I used to attend the warehouse sales (which stopped either due to Covid or was there a flood??) I really loved when all the books were like $7 as well, that was a golden era! But the store has definitely grown since those days and now stock books of even higher quality and more desirable titles and the prices are still the best you can find. They may not have the title you’re looking for but they have things you didn’t know you needed! I have to say that I am emotionally invested in their success and hope they continue to flourish! Keep up the good work!