M J Burrells Plumbing and Heating Ltd

Home Services
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70 reviews
Overall Rating
Customer Reviews about

M J Burrells Plumbing and Heating Ltd

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Teresa Valerio

5.00/5.00

"Very responsive"

Very responsive. Matt attended next day following late night text for support. Very courteous and friendly. Diagnosed the problem through texting and request for a video prior to visit and saved me call out charges. Identified problem and was all up and running in less than half an hour. Will definitely call again and have booked January service already ! Thank you much appreciated.

11/12/2023

Jamie

5.00/5.00

"Excellent."

Matt communicated well throughout and moved his diary around to get to us asap and replace our broken aged boiler. He and team worked well and with minimal mess. Bill as quoted. Excellent all round.

08/12/2023

Katherine Cummergen

5.00/5.00

"Good experience"

I had a good experience with this company. Matt was professional and reliable, with the work being fairly priced. I felt confident with his work and would definitely use them again. Thank you!

30/11/2023

Andy

5.00/5.00

"Matt responded quickly to our request…"

Matt responded quickly to our request for help whilst others let us down. Although busy on another job he promised to visit us straight after, he texted when on route and then quickly diagnosed the problem. Very knowledgeable, reasonably priced and a really nice guy. Will definitely be our first choice of plumbers in future!

19/11/2023

Rosemary

5.00/5.00

"Responsive, reliable, brilliant gas fitter/plumber"

Matt is very responsive to calls and fits us in as soon as he can.
He has saved us from getting a new boiler (where others would have ripped the old one out by now) at least 3 times by taking the time to examine the issues, source and replace parts.Saved us loads of money as a result.
Really friendly, reliable guy.Wouldn’t choose anyone else.

04/11/2023

Venancia

5.00/5.00

"Well organised company"

Well organised company
Communication excellent
Staff polite,professional,smiling and well mannered
Time frame excellent

03/11/2023

Mr Nicholas

5.00/5.00

"Service"

Excellent service, highlighted 2 potential issues to be fixed during the next service.

02/11/2023

Mr Jones

5.00/5.00

"Great service"

Great service, expert advice, reasonable price. No hesitation in recommending.

02/11/2023

Carol Church

4.00/5.00

"Always polite and friendly"

Always polite and friendly , Job always done to a good standard . Doesn't always arrive on the time arrange but will let you know when on his way .

31/10/2023

Mandy Evans

5.00/5.00

"Brilliant service"

Brilliant service. Matt turned up on time, texted when he was on his way. Very professional.
Very diligent, he was determined not to leave before my heating was working. Sent the bill straight away. Brilliant service.

31/10/2023
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