Far & Wild Travel

Flight, Stay and Tour Services
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155 reviews
Overall Rating
Customer Reviews about

Far & Wild Travel

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Ashley Lopez

5.00/5.00

"Intelligent, Sensible and Expert Advice & Service"

This company was recommended to us by a friend in Kenya. We were very impressed with the detail and personal service we received from Ben at Far & Wild Travel for our dream holiday in Kenya on safari. He made sure our itinerary worked, and we had no wasted time travelling between parks. Every whim was catered for. Unfortunately due to Covid we were unable to travel, and so were offered a refund of our deposit, which we accepted. If you are looking for intelligent, sensible and expert advice and itinerary, I cannot recommend Ben at Far & Wild highly enough.

07/04/2021

Richard

5.00/5.00

"Perfect itinerary, customer service and refund"

Ali at Far & Wild did a perfect job at formulating a brilliant, family-focussed itinerary. Unfortunately, due to our circumstances changing due to COVID, we opted to cancel which was done promptly, without quibble and in full, which was very much appreciated and more than reasonable. We hope to rebook in future as the professional and bespoke service was outstanding and they are clearly a reputable company who value their customers.

04/04/2021

James

5.00/5.00

"Couldn’t recommend more highly"

Couldn’t recommend more highly - great advice and service in making our booking for a family with kids, and no fuss and full understanding when asked for a refund due to covid / travel restrictions. Will absolutely be going on Safari in the future and know who to call!

26/03/2021

Roy Simpson

5.00/5.00

"Thank you Far & Wild for your excellent…"

Thank you Far & Wild for your excellent service throughout. We had a super trip planned to Namibia in Match 2020, but due to COVID we had to reschedule to March 2021 which is now impossible to do with current restrictions. Unfortunately we are unable to postpone further and so have had to cancel. We are grateful for the quick and easy cash refund (done within 48 hours of cancellation) and the clear communication throughout. When, not if(!), we travel again we will definitely come back to you and I would have no qualms recommending people to use you.

09/03/2021

Elizabeth Abbotts

5.00/5.00

"A smooth experience from the start"

A smooth experience from the start! We booked our honeymoon to South Africa through Peter, who gave us plenty of advice and guidance with our hotel stays, to ensure it was exactly what we wanted. He kept us up to date with covid restrictions and was always quick to respond to my emails about our trip. Unfortunately, our trip is unable to go ahead due to current restrictions. Peter therefore discussed our options with us and as promised, we were refunded within a couple of weeks. We are completely gutted to not be travelling, but want to thank Peter for everything he has done for us. We can’t wait to rebook our trip when restrictions have been lifted completely.

03/03/2021

Mr Nigel Smith

5.00/5.00

"A very professional and impressive company"

A very professional and impressive experience with Far and Wild. Nathan arranged an excellent itinerary for an activity holiday in Sri Lanka, which Covid managed to scupper twice.
Peter and his team followed up and provided excellent support to try and recover things but unfortunately the travel restrictions left us no choice but to cancel.
Peter provided a full refund in a timely manner, no questions asked.
We will definitely be looking to Far and Wild when holidays are back on the agenda.

02/03/2021

Rumon Ahmed

5.00/5.00

"Fantastic company, couldn’t recommend highly enough"

Far & wild travel have been brilliant. We booked our honeymoon with Alistair just after the pandemic began for March of this year in the hope that things would’ve improved. Unfortunately, this has not been the case and so our wedding and honeymoon have been cancelled. Alistair has been fantastic in keeping us up to date, and once cancellation was confirmed, he offered us a new date or a refund. Given the uncertainty, we chose a refund and received all our monies back within 3 days. This was a huge comfort/relief to us given the amount of money we had paid for our honeymoon, so can’t thank Alistair and his team enough. I know some companies out there are only offering vouchers so receiving our money back was a welcome resolution! We will definitely be rebooking our honeymoon with them at a later date. Can’t recommend enough!

24/02/2021

Lindsay Innes

5.00/5.00

"very impressed with this company"

very impressed with this company. covid foiled our planned trip to Namibia and Botswana twice but Alistair and his team stepped up to the mark and provided a full refund within 24 hours, no questions asked.
Will definitely be rebooking with Far and Wild when holidays are back on the agenda.

12/01/2021

anon.

5.00/5.00

"Excellent service and support from Far…"

Excellent service and support from Far and Wild. Successful holiday in 2019 to Sri Lanka convinced us to book again for 2020 - COVID 19 clearly prevented that but Peter and the team at Far and Wild arranged everything including a refund of our deposit - hassle free - will certainly book again with Far and Wild when we are able to travel safely; highly recommended

23/12/2020

Francesca

5.00/5.00

"Great experience with Far and Wild managing uncertainty during Covid-19…"

Great experience with Far and Wild Travel - after helping me to plan a fantastic honeymoon at the start of the year pre-pandemic, sadly with travel restrictions and temporary closures by the hotels it was no longer feasible for us to reschedule and travel at a later date in 2021. Far and Wild has been really flexible and provided me with a full refund of my deposit with no hassle, which is such a relief and has made the whole experience of cancelling our honeymoon much less stressful than it otherwise might have been - thanks Far and Wild!

23/12/2020
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