"Exceptional customer service"

Exceptional customer service, products are brilliantly pricedband the ordering process is smooth.

I ordered some boots and they were too small, a return was easy to organise and I ordered the correct size. I was worried they wouldn't arrive in time for my match and Nat from customer services sent them on a next day despatch so I got them in time.

"Quick efficient and friendly"

Quick efficient and friendly

"OUTSTANDING!!"

OUTSTANDING!!! I live across the pond in New York. I have placed 3 orders of Italy National Team gear. I received the first package today. I ordered the items on 27/1/2023. I received the order today. The package came complete and fast. Looking forward to my next 2 packages. Thank you. FYI, my favorite football side, GOONER FOR LIFE.

"Fantastic"

Brilliant service. Natalie was very responsive on email and return process was 10/10. Will absolutely use again.

"Great customer service"

Great customer service. A pleasure to deal with.

"Delivery took much longer than…"

Delivery took much longer than expected, package has not even arrived yet and you’re asking me to review my experience.

"Customer service"

More a review of customer service, as had to return rugby boots. So many mixed/poor experiences of customer service these days, causing needless anxiety. But excellent support and kindness from these guys.

"Best customer service"

Fantastic communication throughout and customer service. Will certainly use again.

"Over the mood with the product and the…"

Over the mood with the product and the service very happy indeed

"Great service from The Rugby Shop team"

Great service from The Rugby Shop team. They responded clearly to queries regarding my order and boots arrived quickly once ordered. Very happy with the product as well!