"A pleasure to deal with"

A pleasure to deal with. Had to return first pair of slippers as a little neat for size and order a larger pair. Goods arrived swiftly and return & refund all handled promptly. Impressive customer service all round.

"Excellent"

So easy to order, very clear website with a phone number that's not hidden away! Very friendly helpful staff who replied speedily to my phone call and Mum's brand nw rollator arrived exactly when you said it would, just a few days later. Excellent service and will definitely be buying from you again - thank you!

"Easy to find items"

Easy to find items, good range of products, and efficient website.

"Good value for money. Excellent service "

Good value for money

"Used simplelifemobility for delivery of riser…"

Used simplelifemobility for delivery of riser recliner chairs. Dealt with a lady called Sue who was extremely helpful and kept me updated on details of delivery etc. courier used was also very efficient and guys were very friendly and helpful with my elderly parents.

"I thought I had ordered the wrong scooter"

I thought I had ordered the wrong thing. I contacted them and they were so kind and helpful. Totally reassured me. Phoned and updated me more than once on day of order.

"The delivery men seemed to know nothing…"

The delivery men seemed to know nothing about the scooter and took a long time to get it going.there was a big mess left in the garage where it was being set up.this was most disappointing.

"Disappointed …"

I never received the bronze foldable walker. You called and said you would send me a silver one free of charge while I waited for the bronze one but the one I ordered never came.

"Item was not delivered"

Item was not delivered, however in contacting customer services Sue dealt with my issue very quickly indeed and it was delivered the next day all in all the product is excellent communication however could be better being able to track your purchase would help I could not do this ?