Touch of Ginger
Customer
"Happy Shopper"
Very pleased! The web-site is easy to use, the products came right on time and perfect gifts for my friends. Just can't wait to give them to them!! :)
Sue
"Excellent experience"
The website was easy to use and I received what I asked for, when I wanted it and at a price I was willing to pay. Can't get much better than that!
david
"well done"
speedy delivery, well-packed, excellent value
Lynda Kirk
"Very pleased"
I too had a problem with the number of candle holders via KGB deal, however a quick email and the rest arrived without any hassle whatsoever!
Very pleased with the candle holders too...very different and vey nice! :)
Janelle
"The BEST customer service team EVER"
The staff at Touch of Ginger are just fantastic.
I ordered the kgb orchid candle deals like other on here, and also had problems with the candle count....after phoning them, they organised dispatch but it didnt arrive....after speaking to 2 different staff members during the course of the week, a member of staff then kindly took it upon himself to personally organise the dispatch and delivery for me, sending it overnight.
I was very impressed with this company, all staff there were friendly, helpful and patient at all times....(I'd love to work amongst this professional and fun team!)
They went above and beyond the call of duty for me, therefore I happily recommend them to anyone.
Lianne
"Brilliant Service!"
I ordered a few things from this company as christmas presents. They arrived in 2 days, with free p&p! Very happy service, fantastic communication.Will definitely buy from them again, and recommend to friends!
Flutterworc
"Very happy with service"
Delivery was reasonably speedy and the product lovely - would have liked some sizing guide, however. Other than that, would highly recommend.
Janice Munday
"Brilliant customer service"
kgb deal orchid t-lights. Company was very responsive when I realised (belatedly as I did not check when I first received them) that they had sent 1 not 3.
Fredwyn Hosier
"First class customer service"
I give 5 stars even though I received 3 candle holders instead of 9. But a phone call put this right and the extras were delivered the next day. Thought they were well worth the equivalent of £1each as very pretty and safe, but would not have paid 3 times as much. But customer service was brilliant! I shall look at site for other gifts.
su
"touch of ginger"
kgb deal orchid t-lights. Although they only sent 1 set instead of 3, after a phone call and very helpful staff, the other 2 sets arrived within a matter of days. I was happy with the free delivery, quality and the helpfulness of the staff.
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