"I first bought from Rosehip at the Malvern Spring Show"

I purchased a beautiful Umbrella. I have subsequently gone on to purchase Poncho's and most recently a gorgeous Apron. Love this company and their products.

"On 6th July,2024"

On 6th July,2024

Bought the dress at the Royal Hampton Flower Show at their pop-up shop. Hadn't tried the dress but did ask if the full refund will be available should I need to return if too small, and was reassured it was. Dress was too small, despite being X-Large size. Dress was returned and that is when the the problems started, they claimed there was no sender address on the parcel (impossible as when something is sent registered with Royal Mail you have to provide return address) When I supplied them with the address and heard nothing for few days I kept sending emails as phone calls were not answered any more, I got a final communication from them telling me that the customer service department will reply to me within 5 working days. By now I smelled the rat and contacted my CC who removed the amount from my CC and dealt with Rosehip Design directly. Miraculously I received an email from them today apologising,...''sorry we thought the refund was paid to you''.........SERIOUSLY, don't believe it for a millisecond. Almost a month to get my money back...poor show, very poor show. If there was a -0 star I would give it ......Be careful with this company

"Always a delight buying Rosehip…"

Always a delight buying Rosehip presents for ladies in my life. My pleasure also doing business with Chris...