"Great communication"

Great communication, everything as described

"ufficio aeroporto keflavik"

i ragazzi dell'ufficio in aeroporto a keflavik sono davvero gentili, in gamba e veloci. auto finalmente a prezzi umani, anche essendo in islanda. consiglio

"Check in & Drop off waren heel makkelijk en snel."

Heel makkelijk de auto oppikken en afgeven met self check in. Geen wachttijden en snel de weg op. Was echt ideaal.

"Excellent experience with this company"

Excellent experience with this company. Always available on the phone, I called 2 times and they helped me. A few hours before pickup they sent me an access code for self pickup because we had landed in the middle of the night. The car (Subaru XV) was clean at pickup and without any issues throughout the 9 days of the rental. My credit card was not charged for any reservation, so I paid exactly the amount that was predetermined. Returning the car was also very easy, I just had to put the keys in the box outside the office. I am sad that I did not see any employee of this excellent company.
I can fully recommend hiring a car from this company.

"Great experience, just make sure you know where to pick up the shuttle when you arrive at Keflavik. "

We had an overall excellent experience with Go Car Rental. The staff was great, and the company provided excellent resources on driving in Iceland, parking fees, and other info. Smooth dropoff and shuttle to the airport. Our only glitch was when we arrived; the email we got with instructions on where to pick up the shuttle had an incorrect illustration and was overall very confusing. We couldn't find the Meeting Point but when we called, got assistance quickly even though it was 5am.

"Tutto bene"

Tutto bene
Struttura cordiale e affidabile

"We rented a Dacia Duster for a week in…"

We rented a Dacia Duster for a week in Iceland. We were very pleased with the service at Go Rental: the car was ready on time, the checkin process was smooth and although the car had about 90K on the odometer, it was in perfect order. Highly recommended!

"Schlechtes Auto mit falschen Reifen "

Bei Anmietung musste ich 45 Minuten auf den Shuttlebus warten.
Das Auto wurde ohne Reserverad und ohne Werkzeug Pannendreieck vermietet.
Bei einer Reifepanne war GO telefonisch nicht erreichbar. So musste ich einen Pannendienst aufbieten.
Obwohl 2 neue Reifen montiert wurden, hat GO nochmals 2 Reifen in Rechnung gestellt.
Bei der Rückgabe des Autos musste ich nochmals 1,5 Std warten.

"Facilité et service super ! "

Nous avons réservé un véhicule 4x4 pour un voyage en famille avec 2 enfants. Le véhicule que l'on nous a loué pour notre séjour était d'une qualité exceptionnelle, rendant notre séjour parfaitement agréable (Skoda Kodiac). Très spacieux, très propre, rien à redire.
Durant notre voyage nous avons malheureusement eu un pneu crevé durant une excursion dans les Highlands. J'ai contacté le service gocarrental qui a toujours répondu présent, par téléphone ou par mail pour me guider. Nous avions une roue de secours nous permettant de nous rendre au garage le plus proche qui a réglé le problème en 30 minutes.
La communication avec gocarrental a été super et efficace.
Le check-in autonome a été super facile et le drop-off également à 2 pas de l'aéroport. Nous avions contracté l'assurance premium que nous conseillons également.
Super expérience !!!

"Absolutely solid experience"

Absolutely solid experience. Enjoyed the car we got - 9 passenger VW Caravelle, AWD Diesel Automatic.

I rented earlier than my trip and saw some things about my rental “order” a few days before pickup as I was preparing to arrive in Iceland. I went ahead to confirm that I got what I wanted via email. They were not good in replying to emails. As an example, I had an insurance plan called “Premium+” but the website had silver, gold, platinum. I paid more for premium plus and the site didn't (easily or at all) indicate what my plan included or not. I also found when I was seeing if my rental cost was still the same - and it was then cheaper - so via email if I could get the difference back. That one did get an email reply asking me to take screenshots and send and they would work it. I wasn’t thinking about screenshots when I saw the difference, so that was a missed opportunity since my availability to see all this was while I was somewhere on a ship - so future note :take screenshots in the future!
In my group, my peer got an email about getting picked up at the cruise terminal, but I did not get that, but I jumped into the same pickup van as opposed to riding a scooter or city bus. I don’t know why I wasn’t contacted for a pickup - but I write this solely to let you know that they will pick you up at the cruise terminal.
next - this is an off airport rental company- so you save a few bucks (or more) because of this. At Keflavik - maybe 5-10 min off airport and they shuttle you back. No biggie but on my rental I didn’t know that many other rental companies are right on airport property.

Finally - I’m writing a few “prep the battlespace” things for you all to consider. Not bad at all just sharing my experience. The people were very pleasant in person and very helpful. This was a good car rental place. Better communication can make them great in my book (and I rent a few times a month)