"Thanks so much "

My issue was resolved within 24 hours professional and speedy service thanks so much

"You can improve and your exchange and…"

You can improve and your exchange and your return policy your company is not
that Bad my experience with you exchange was not good to me I have to keep chasing you up you never reply to say you never have the size I want it is me have to messages you and then I know what is going on and your reply to emails are long to get back to some one not good

"Item came as described and in super…"

Item came as described and in super quick time.

"Excellent product and service"

Excellent product and service, thank you

"Second time using this site"

Second time using this site, great service and quick delivery.

"Ho fatto un reso ma non ho ricevuto il…"

Ho fatto un reso ma non ho ricevuto il rimborso!!!

"Not very good or quick with responding"

Not very good or quick with responding

"The quality was"

The quality was not the same as shown in the platform, the front had crease and squished as it has been used too much .
At least you should have notified that part on the platform and show the front part that has been squished due to heavy usage . And see if one will still be interested or reduce the price. I am not impressed by the quality as its usage outways the price and camera deceit.

"My louboutins look brand new as if they…"

My louboutins look brand new as if they have never been touched. The delivery of the product was incredibly fast too. The staff were really helpful and welcoming.
I recommend you buy from Lusso Usato.

"Selling items of questionable authenticity and ignoring return attempts "

I ordered the following bag in mid-January: OFF-WHITE MONOGRAM CAMERA BAG 25 | BEIGE (its still on the website)

I received the bag right before leaving on a work trip, so the bag has been waiting for me at home. Once I came back, I tried the bag and found out that its strap is rather short for me, also there were some doubts about its authenticity since some details about it didn't match photos on official OFF WHITE website (the item in question is listed as "monogram camera bag 25" - the strap is different, the small tag on the left is attached to a different place and the strap is attached to the right side in a different way). However, I wasn't feeling like risking it and decided to use my legitimate right to refund. Since the return window was commencing shortly after my return, I tried to reach the seller in various ways in order to get details on the returns process, including Instagram, WhatsApp and a couple of emails (all these means of communication are suggested on the shops official website). My first attempt to reach the seller took place on Wednesday 22nd, and there was still time to ship the return parcel. However the seller has been ignoring all my messages ever since and therefore the return window has closed. There's still no reply from the shop, so it looks like a scam - selling goods of questionable quality and ghosting me on an attempt to return it in accordance with the store policy and my consumer rights.
Bottom line I would strongly suggest against buying from this seller.