"New door - excellent service from start to finish"

We purchased a new composite front door. The sales service was very efficient, Kevin is very informed about their product range. Product and installation were both to a very high standard. Installers were very personable and were very tidy too. They gave some sound advice on one of our old existing windows which had become faulty over time (not supplied by Distinctive I add), new hinges required. They even offered to supply & fit the new hinges free of charge! Awesome customer service.

Certass building certificate arrived by email the week after installation.

I would highly recommend Distinctive Windows & Doors without hesitation.

Thank you Kevin and team.

"Superb Service!"

Kevin came to our rescue after we had been let down by another company. He came and gave us a very competitive price for a large amount of work and subsequently proved extremely helpful regarding refinements of design and colour. At this point, everything swiftly fell into place. The Surveyor did his job brilliantly and it wasn’t too long before we were given an installation date. All materials were delivered a couple of days prior to this....the delivery man proving to be exceptionally careful and helpful. The fitters, Dave, Luke and Jay turned up good and early on installation day. They were absolutely fantastic......good humoured, so conscientious and exhibited such good skills. They took all the rubbish away, leaving our place neat and tidy.
All in all, the whole process was so slick and wonderfully masterminded by Kevin. You won’t get a better firm than Distinctive Windows and Doors Ltd.

"Great company totally happy"

Great company, Kevin came and gave a detailed no nonsense quotation, which was cheaper than the three other companies we contacted, without having to go through the I’ll ask my manager and try to get a lower price!!!!
The fitters turned up and did a fantastic job. Clearing up after themselves.
The finish is Excellent. All in all we are very happy and impressed. Hamish.

"Excellent installation."

Excellent installation by careful installers. Very satisfied. Would recommend this company.

"Excellent service."

Excellent service provided by Distictive windows from the initial meeting. The owner of the business Kevin provided a very competitive quotation and made the ordering of the windows very simple. I was so impressed with the service I completed a further order of 2 composite doors. The windows were installed and the finish is brilliant! Don’t look elsewhere, can’t recommend enough.

"Distinctive by name only"

Received a competitive quote by the owner. Paid deposit upfront,which was unusual. Had to chase for a fitting date. Date of fitting cancelled last minute. Alternative arranged. Window fitters were lovely and very tidy. Problem with window sticking took over a month to be resolved. Asked for receipt of payment, totally ignored. Not FENSA registered. Not happy overall as I had emphasied the importance of noise reduction. Very little noise reduction despite paying extra, as advised, for accoustic glass. I wanted to support a small company. My advice - pay a hundred pounds extra and get better service and better quality from a bigger company.

Reply states a reason for delay of fitting, different from the reason given at the time, namely that the fitter had an "accident " and with hours notice. You stated that Covid had had little impact on your business You talked me into acoustic over triple glazing. You ignore emails asking for a payment receipt. My advice to future buyers -pay extra and get back up from a big company. Rock doors are guaranteed, so I didn't get a free replacement. I got a faulty door replaced as was my rights under guarantee. No certificate received from certass to date either

"Very happy with distinctive windows"

Very happy with distinctive windows. We had new door, windows, facias and guttering. Great price. Salesman was helpful and informative. The installation guys were efficient and very tidy and did an excellent job. Tried to install in a day but the weather was against them!! So finished the job a few days later. Unfortunately one of the sealed units of glass was damaged but it wasnt an issue because theyve ordered another one and hopefully will arrive soon. Definately worth 5 stars. Thankyou Distinctive Windows.

"very pleased with the work carried out…"

very pleased with the work carried out by Distinctive Windows and doors ltd. Due to the situation with the covid 19 , installation took slightly longer than expected but the company kept me updated,and it was well worth the wait, very professional and and helpful company

"Windows"

wel im very happy well truly gud job recommend to any 1 guys wrked no messing very pleasant n kevin was nice to deal wer thank u so much

"Efficient service."

Good explanation from sales,and provided his time to get the job right.
Fitters were polite and efficient.
Aftercare was available and prompt as required
Value for money and happy with our new windows,porch and front door.