"A support that works"

As an ancient learner of guitar, it was a real pain (literally) to develop arthritis in my left hand.
Others had recommended a Push Thumb brace, so I ordered one in the evening, it was dispatched the following day and arrived the day after.
And it works! I can play the guitar again without pain, and the brace does not get in the way. Very happy!

"This is my first time buying from…"

This is my first time buying from Vivomed and they were great in explaining that for a chronic condition my order could be VAT exempt and would be refunded after I had placed my order. The VAT was refunded immediately after my order was placed. Delivery was quick and customer service helpful.
I bought a CMC push brace for the thumb for arthritis that would support the joint but allow more movement of the hand, it is so much better than a cheaper version bought some time ago.

"Ordered a thumb brace for arthritis"

Up Dated

Order Ref:VMD74062 - Feel free to sort this and email me, I don't have time to do your customer service for you by spending my time while at work on the phone.

Ordered a thumb brace for arthritis, came fairly quickly and I was happy until I opened the packet to discover I had been sent a brace for the right hand when I ordered one for the left. Emailed a request to return, received a return via Royal Mail email HOWEVER no confirmation I will receive either a refund or that a replacement product for the left hand as ordered would be sent out. I have requested confirmation by email a couple times now and absolutely ZERO reply, I am reluctant to return the item I have until I have confirmation of either a refund or replacement item. Its that simple but customer service is NON EXISTENT. Very disappointed, this was not a cheap item and left without the brace I very much need to help with the pain in my hand!

"Super fast shipping"

Super fast shipping. I ordered from USA, received the heel Neurexan tablets a week earlier than expected. Highly recommended I will buy again. Thank you

"Great site"

Ordering was easy, communication from the seller was excellent. We will be ordering from them again.

"Delivered on time"

Delivered on time. However, I did not order Chemodol but Baselin massage lotion. I did not want to complain, because it does not matter so much as the product is good and serves the purpose.

"I have no idea where my order is"

I have no idea where my order is? Can you please send me a tracking number? Thanks

"Top quality"

Very good product. Fast delivery and overall excellent service

"despatched promply and received well…"

despatched promply and received well before speciied time
Quality Ptoduct

"I sent you via Vivomed a note saying…"

I sent you via Vivomed a note saying that I was not pleased with the Oral Drop of Euphorbium I received!
I have always received Nasal Spray.
How can you correct this problem?
Andre Primeau