"Job well done ."

Job well done .. apart from broken chair leg.. could have occurred in travel..
top service from driver

"Really expensive"

Really expensive. Initially booked assistance for two hours for two boxes but only one showed up due to a breakdown so only had assistance with one box. Monthly storage costs are pricey for the size of container - more so than regular storage which you can access. During the storage period the invoicing system added and extra gst charge not previously quoted or allowed for - which was fixed up when questioned. Return of items was also extremely pricey as you are hit with delivery costs of containers and if unloading is required you need to book per box which was also really expensive given the unload is from a box. Unfortunately the return delivery instructions, though given directly and via text, were not correctly carried out as they were cited as unclear. Overall, probably wouldn't recommend this over regular storage.

Note: Alan, thanks for the response/apology. I am sorry I experienced poor service. Also, whilst checking your processes note that I was not contacted over the past month to arrange any due refund for the proportion of the month paid in advance unused. So the account was paid up to the end of this month but I moved from storage on 06/07. So essentially using less than a week but paying for 4. This is not really something i will bother following up as this appears to be part of a broader culture issue at your organisation.

"Appreciate Good Service"

I am happy with my interaction with the staff I have encountered at Budget Box Mobile Storage. They are always very helpful and professional.
I found Allan always replied to my emails with the relevant information I required.
The Storage Box was ready on time for me to pack my goods and the price for hire was very competitive. I would highly recommend their services to any potential customer based on my experience.

"Quite a few items were damaged"

When I picked up my things, quite a few items were damaged, fridge, timber bed, cd/dvd storage cabinet, tallboy, bedside drawers, they were in perfect condition before they touched them. They used courier drivers to load the big wooden boxes, not furniture specialists.
I don't recommend at all.

"Great Experience "

Well communicated everything, and the guy was very helpful and quick in delivering.

"Very efficient and value for money"

Very efficient and value for money

"Nothing was a problem"

Nothing was a problem
Over two years storing boxes with Budget Box we got great service.
The times we wanted to access the boxes, the team were happy to bring them out to us at short notice and were really easy to deal with

"Great personal service"

Great personal service

"Excellent service"

Great business to deal with. Great service.

"The staff are friendly and polite"

The staff are friendly and polite. And it's good to know that your stuff is safe with them.