Zensurance

Money & Insurance
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750 reviews
Overall Rating
Customer Reviews about

Zensurance

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Mohanad

5.00/5.00

"Fast and professional"

Fast and professional

12/03/2025

Alison

5.00/5.00

"Alex and prompt clear communication"

Alex and prompt clear communication

12/03/2025

Maria

5.00/5.00

"Helpful agent who followed up…"

Helpful agent (Shankar) who followed up appropriately and answered my questions. thank you

12/03/2025

Patricia

5.00/5.00

"Everything was easy to navigate."

Everything was easy to navigate.
Liam explained everything in details so I understood.

Thanks

11/03/2025

Allison

5.00/5.00

"Great experience "

The application process was easy, the reponses were prompt, the price was amazing. Shankar Pathmakanthan was so helpful.

07/03/2025

M.E. St. Catharines, Ontario

5.00/5.00

"Zensurance Review"

Mohamed Mergani is the person that I corresponded with and it was a pleasure. He was very professional through all of our interactions and was prompt in responses. Thank you!

07/03/2025

Razi Ahamed Mohammed

5.00/5.00

"Liam was very helpfull 5/5 rating from…"

Liam was very helpfull 5/5 rating from me.

07/03/2025

MOHAMMED ADHIL

1.00/5.00

"I had an incredibly frustrating…"

I had an incredibly frustrating experience with Zensurance. They advertise rates as low as $19/month, but when I signed up, I was charged $66/month—more than three times the advertised price! There was no clear explanation for this price difference, and their customer service provided little to no help in clarifying it.

The problems didn’t stop after I canceled my policy. Even after cancellation, I am still being charged because Zensurance financed my policy through Insurance Financial Services (IFS), something they never made clear upfront. Now, I’m being told I have to continue paying, even though I no longer have an active policy. Trying to resolve this has been a nightmare, with both Zensurance and IFS bouncing me around with no real solution.

For a company that claims to make business insurance easy, Zensurance has done the exact opposite. Misleading pricing, lack of transparency, poor customer service, and a cancellation process designed to trap customers make this a terrible service. I strongly DO NOT RECOMMEND Zensurance to any business owner looking for honest and reliable insurance.

06/03/2025

Jonah

5.00/5.00

"Alex Currie helped me out finding the…"

Alex Currie helped me out finding the best available insurance at a great price. A++

06/03/2025

Naser

5.00/5.00

"Helpful"

Mr. Kevin Pathmakanthan made my experience great.

06/03/2025
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