Bonafide Auto Parts
Joe
"I purchased a part that ended up with…"
I purchased a part that ended up with an extremely long back order to the point a completely different manufacturer had to be used. I received honest, consistent and timely updates with many options available making this one of the best (although lengthy, lol) transactions I have ever been a part of. I ultimately ended up extremely happy with the outcome and feel I have found a reliable vendor for aftermarket parts that I won’t hesitate to use for years to come. I appreciate all the assistance and positive attitude, will most definitely recommend and will use again. Thank you for everything.
HRS
"Great customer service and transparency "
Jayaprabha was very informative and responsive once I placed an order. He even followed up to let me know my order was delayed from the manufacturer.
Christopher Arnett
"Customer Focused"
Jayaprabha was very through with my order and took time to research proper fitment and color scheme options. Very responsive with communication and felt well taken care of. Will definitely get my business in future. Thanks again.
Guadalupe Robledo
"A+ Customer Service"
There were snags along the way in the ordering process (an item not available), but we worked it out via great communication on Bonefide's side. They have superior customer service.
Adam Guy
"Great customer service "
I bought myself some off road catless mid pipes from this store and they emailed me that it was delayed by a few weeks, about a week or less later they said it has shipped. I’m waiting on it to arrive, if anything wrong happens I will update my review if nothing bad happens I will leave it as is!
Brian Gephart
"Received the wrong part which was my…"
Received the wrong part which was my mistake and they helped me get a full return with no issues. Easy and friendly, will definitely use them again.
James Dunlap
"I really appreciated the timely…"
I really appreciated the timely response to preparing my order. Also, I was impressed with the parts representative personally calling me to ensure that everything was correct with my order. I purchased a “Warn Winch”. I will be glad to refer others to consider purchasing items that’s in your inventory. Thank you for a overall good experience!
Brandon Shearer
"Bought Hella turn signal lights"
Bought Hella turn signal lights. Communication with company was excellent and parts were obtained at a very competitive price in an expeditious manner. Would definitely shop from them again.
Andress Ward
"Prices seem to be great"
Prices seem to be great. I wanted a few items but it’s more expensive to pay for shipping and also pay for shipping if you need to return something. I’d be spending an extra $100 on parts if the part doesn’t fit. I found the same part on another site same price but they have free shipping at least to get to me.
edgar mardres
"Fantatic customer service"
Fantatic customer service! I bought a cover for my classic Ford Bronco and was sent the item very quickly. Great communication throughout the whole process. Thank you very much! Will be back for more!
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