Atellani LLC
Eileen Fowler
"Buyer Beware!!"
I was not warned before placing the order that the items would be sent from Italy and a Customs Charge would be levied.
I have had to pay £54.95.
I was informed by Parcel Force that I could refuse the parcel which would then be sent back.
Atellani told me they would not make a refund of £231.00 which I paid.
‘Buyer Beware’ the costumer protection we have in U K does not apply when dealing with foreign companies.
I successfully returned an item to Stella Mc Cartney, Italy.
All credit to them. A reputable company.
Daniel Kuchinski
"Amazing"
First off, the product is great. I've bought 1 for myself and 7 as gifts. Every single person I've gifted these to has been enthralled. Customer service,? I'd forgotten what that was until they emailed back, responded to my questions and helped me package 4 different colors so all the kids could get their favorite. No bullsh*t, probably the most helpful staff, best company I've dealt with online. And I've been doing this a lot of years.
sarah
"absolutely excellent"
absolutely excellent. purchased my own a few years ago, gave another as a gift, recipient was truly impressed with this unique and mesmerising piece of art.
latest purchase also to be a gift which will undoubtedly be similarly well received
the peeps at kinetrika (tony) incredibly helpful and quick in accomodating my custom order, the transaction was fast and easy, super communication.
excellent item, great seller. highly recommended
sharon sickles
"The new motorized base is wonderful"
The new motorized base is wonderful. It has made the wave a classy mesmerizing, relaxing, and calming sculpture.
Taylor Edwards
"Square Wave for 5 year old!"
Bought the square wave for my son’s room. I told him he could use it to help relax before going to sleep. He’s extremely sensory seeking and it has worked like a charm! The wave keeps him entertained and then he goes to sleep peacefully without coming out the room 20 times. He loves it and plays with it often. Totally worth it. Thank you Kinetrika!
CAndres
"I received my Square Wave and Stand as…"
I received my Square Wave and Stand as a gift and I absolutely love them. I find them so calming and entertaining. Great products!
Bonnie Brow&Lash Artistry
"Absolutely shocking costumer service"
Absolutely shocking costumer service. Paid nearly £300 for a gift for my partner to then receive a bill from fedEx for £50 shopping fees. I was not aware of this before hand or i wouldn’t of placed the order. Legally you must be noticed of shipping fees upon checkout which I was not. Contacted the company to be told the small print states you may or may not be charged shipping, with no mention of the extreme amount in which it is. Absolutely appalling.
Rebecca Wrigley
"Couldn’t be more pleased"
Couldn’t be more pleased. The SquareWave is beautiful and elegantly presented. Delivery and customer service were spot on and I will certainly be recommending the SquareWave to others.
Edward Wright
"Got it as a gift... Truly amazing!"
I got a Sapphire Square Wave as a present and I adored it from the very first moment! Truly a unique and unexpected gift... I keep it in my room on the stand and every time I pass by I can't help but giving it a spin. I could spend hours playing with it, it's better than watching Netflix! Plus, the manufacturing is excellent.
Andi
"The kinetrika wave is such a…"
The kinetrika wave is such a beautifully designed, high end work of art sent in an elegant box!!! I can't wait to give these as gifts!!
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