"I was approached by this company under…"

I was approached by this company under the pretence that I would pay a much cheaper rate than I was paying with a competitor, turned out to be a complete lie and I was paying double. I have since returned to my previous supplier and now just received a bill of 204,25 euros (a period which I ALREADY PAID) which is ridiculous. They've someone how inflated my consumption use which I don't understand how or when I could have consumed when I have already switched to another supplier. Worse experience ever. Avoid.

"Installation fine. Shame about all the F02 errors"

I had a great installation from Mariposa. Unfortunately in the heat of the summer I have been getting a lot of F02 errors which I am told is due to overheating. My system has now been set to use some solar and not batteries at all. The rest of the demand comes from the grid. I have been told no more support until the Autumn.

"Great service from the whole team at Mariposeenergia."

No question was too much. Lee answered all my queries. Informed at every point about anything I didn't understand. Advised as to what was a best fit for me and my pocket. All the details taken care of and the whole team at Mariposaenergia kept me advised of progress. The installation team were professional, clean, quick and worked like a well trained team. End result fitted in less than 5 hours and producing more than my needs during autumn in Spain!

"I wrote a review under a pseudonym"

I wrote a review under a pseudonym, Winston Smith. I am a genuine (very unhappy) customer of Mariposa Energy. From the detail I left on my review, they know full well who I am, unless of course I am one of a multitude of disgruntled customers. They have failed to contact me. UPDATE: I have had a message from Trust pilot in relation to my review. I have provided my name and telephone number. I will provide a further update if I am contacted by Mariposa Energy. FURTHER UPDATE: It is now 25th February. Mariposa Energy have not contacted me.

"Once the installers had checked the…"

Once the installers had checked the roof they returned the following day and completed the installation that same day. They were professional and experienced in their work also nice guys.

"Great customer service"

I have found the customer service excellent, and the staff very willing to be helpful and explain when I didn´t understand all the issues around the changeover to greater self consumption.

"all ok from me."

all ok from me.

"Sergio provided us with a very good…"

Sergio provided us with a very good service from providing the quotes for the work to overseeing the installation. We are very satidfied with the product.

"Happy"

Professional, friendly , from start to finish .

"Always helpful and receptive."

Always helpful and receptive.