"Buyer Beware - DONT TRUST TIT."

Buyer Beware. Product was not working, (reboot and select hard drive message) Should have windows 10 installed but was windows 7. Amazon approved a refund, I am still waiting for my money to be returned. I should have guessed with a company called TIT.
No response from TIT, not even an apology. Disgraceful Company. No choice but to pursue in the small claims court.

"Would stay well clear of this company"

Would stay well clear of this company. I bought a pc set up from them last year it was delivered on time but was missing two power cables I messaged and asked if they could please send me them as it was for Christmas presents never got message back and ended up got aloan of two power cables to then realise none of the system actually worked the monitor wasn't starting up there is nothing in the desk top said there was so much ram theres absolutely nothing in it was suppose to be a dongle with it aswell and nope not there either. I have sent messages emails telling them there is missing parts with no response from the company at all the phone number when calling the dont pick up up goes thru to a mail boxs which is full so cant even speak to anyone.

"Absolutely awful company"

Absolutely awful company . Relieved a gaming pc for my son which does NOT work . No one answers messages . Finally got through on the phone today and a guy exclaimed the call had forwarded to him him then wouldn't answer my call . Can't get a refund . Well and truly scammed

"AVOID"

Had to chase my delivery for over a week after I had been given a tracking number, which never existed!
Finally receieved and the Windows is not genuine, can't update anything!
I've emailed, phone lines never open!
I shall be contacting Trading Standards today.

"Bought my 11 year old son a gaming pc…"

Bought my 11 year old son a gaming pc for Xmas. He opened it up and there was a fan unplugged and loose in the base of the unit.,won't reconnect as the clips are broken. The thing won't connect to the Internet and keeps shutting off. Left numerous emails and phone messages and I'm still waiting for ANY response. My child has been so so upset 😡. Sort it out

"Dont use this company that are…"

Dont use this company that are scammers! I orderd a gaming pc witch did not come with the spec they stated! Windows 10 was not live there fore i couldnt get graffics card to work so i could use it at all. Not happy

"Beware!!!"

Just bought a new gaming pc for my son from this company. 2 out of the 4 fans not working (don't rotate & light up). One of rubber feet at the bottom of pc snapped off when moving it into place under desk. No activation code provided so can't activate Windows. Sent an email to them 2 days ago no reply and no auto-reply message either. Got through to a guy called Carl, who claims to be the director. He offered no apology. He said, he couldn't help me with the snapped rubber feet, and I needed to contact the supplier for the casing? He said, he'd get a technician to call me re: problems with fans and would send me the activation code. When asked when he'd do this, he said he got a backlog of over 400 emails and his staff is absent, so couldn't say when. The pc should come with MS Office but he said the website makes clear it doesn't, it only comes with Version Office, but nothing on website as I checked before buying. I was understandably frustrated by this point but remained calm and he threatened to NOT help me if I continued to show frustration! Unbelievable! This guy clearly thinks its acceptable to be treating customers in such an appalling way even though he's in the wrong. I still haven’t heard back from technician nor received the activation code. I’ll pursue this company though the Onbuy protection scheme.

"BUYER BEWARE !! DO NOT TRUST THIS COMPANY"

BUYER BEWARE !!! This company has ruined my Christmas !!! I’m sure like me you are looking to trust this company as the reviews look good. This is not the case. After 3 weeks and constant chasing I am still no further to receiving my PC. Given a tracking number that is fake. Ignores all e-mails, takes your money and fails to provide goods without explanation. Had to get a third party involved to claim money back.

"Overall disappointed"

I was sent a PC with the incorrect processor and It did not have the WiFi dongle, nor did the screen come with the correct connectors. I was told to send the PC back to have the order corrected, but when I received my tower back it was broken and I was told it was broken when it got delivered to the company. I do not understand why they could not contact me to advise it was broken, I feel like I have purchased something that is broken before it was even used. Overall this isn't good enough, as the company requested the tower to be sent back they should have taken responsibility for any damages obtained whilst in transit. My tower did not even come in the PC box to start with, I was in a large box with bubble wrap, and the box was falling apart and wet.
The communication from this company has been really bad. They never reply to emails, I have been told over and over again someone will call or reply to me email which never happens. I spoke to the technician who was very helpful, however apart from that everything else has been very difficult.

"Received P.C a little late but apart…"

Received P.C a little late but apart from that very pleased with it. I needed some help with setting it up but the staff on the phone were very helpfull.