"Excellent and seamless experience with…"

Excellent and seamless experience with Elaine. She is very professional and supportive, tons of communication and support is present from her end. She has explained me every bit of the process and managed everything for me. I highly recommend her to anyone who is looking to get a mortgage.

"Fabulous Experience"

Elaine made my mortgage experience a truly seamless one. Her expertise and guidance made the entire process incredibly smooth. She was always available to answer questions (even via WhatsApp). I felt supported and informed every step of the way. I highly recommend Penguin Mortgages

"Highly Recommended "

Elaine was incredibly helpful and patient throughout our journey as first-time homebuyers. She made the mortgage process seamless by addressing our numerous questions with professionalism and clarity. Her consistent updates and prompt responses kept us informed every step of the way. We couldn’t have asked for a better experience. Highly recommend Elaine for her outstanding service!

"I could not recommend Elaine at Penguin…"

I could not recommend Elaine at Penguin mortgages enough. Elaine has been fantastic throughout and worked thoroughly through all options available to me.

"Top service"

Elaine helped us with our first mortgage and the renewal. She is very responsive, always happy to help and always finds best deal. It was great working with her and we will use her expertise shortly when getting to purchase another property.

"Best service ever"

Best service ever, Elaine helped me to get my first mortgage, helped me to get to on a property ladder, very supportive and really good at communicating.

"Elaine was very patient with us"

Elaine was very patient with us, very helpful with lots of knowledge, she would explain everything so that you understand each and every step. I would recommend and use her services again.

"Outstanding communication and Personalised choice "

I have been working with Elaine Buck and Penguin Mortgages since I started looking to buy a property, I successfully had my applications approved by lenders in no time. I recently had started of working once again with Elaine for my remortgaging, and I couldn’t be more satisfied with the experience. From the very beginning, Elaine demonstrated exceptional professionalism, expertise, and dedication. Elaine took the time to understand my unique situation and provided tailored advice that made the entire process smooth and stress-free.
Their communication skills are top-notch; Elaine kept me informed at every step and were always available to answer my questions, no matter how small. Elaine went above and beyond to secure the best possible mortgage rate for me, and the attention to detail was truly impressive.
I felt supported and confident throughout the entire process, thanks to their friendly and approachable demeanour. If you’re looking for a mortgage advisor who is knowledgeable, reliable, and genuinely cares about their clients, I highly recommend Elaine. They made what can often be a daunting process feel manageable and even enjoyable.
Thank you, Elaine, for your outstanding service!

"Elaine has helped me on my re-mortgage"

Elaine has helped me on my re-mortgage. She gives clear and concise information to enable you to make an informed decision. Highly recommend her for your mortgage needs

"Being a first time buyer Elaine talked…"

Being a first time buyer Elaine talked me through every step of the way and made me feel a lot more relaxed about everything. Elaine was always happy answer any questions and queries I had and explained everything to me! :)