"If you want to pay nearly £2,000 to do…"

If you want to pay nearly £2,000 to do everything yourself this is the place for you.

"A Masterclass in Decline"

A Masterclass in Decline
Ah, Mincoff Science & Gold—once the crown jewel of Newcastle’s legal scene, or so I thought. Three decades ago, while working in an accountancy practice, I had the privilege of preparing complex financial analyses for their partners, particularly Howard Gold, a man whose integrity and ethical standards were beyond reproach. Back then, Mincoffs was the epitome of professionalism. Fast forward to today, and well… let’s just say the glow has well and truly faded.
A year ago, during the sale of my business, I was represented by Sintons, while the buyer had the fortune (or misfortune) of choosing Mincoffs. Given my past positive experiences, without hesitation I entrusted Mincoffs with a substantial Escrow retention sum, to be held safely in their client account for 12 months. What could possibly go wrong?
As it turns out—everything.
When the time came for the funds (and, dare I say, the princely sum of interest) to be released, things got… interesting. Mincoffs initially calculated the interest at a figure mysteriously short by £4,538.54. Of course, assuming they simply had a calculator on the blink, I politely raised the issue—not once, not twice, but three times. Each time, I was met with a response so curt, I half-wondered if they were being charged per syllable. And rather than correct their “honest mistake,” they doubled down and adjusted the figure even further downwards, perhaps to teach me a lesson for daring to challenge their calculations? —by a thrilling £9.91. Because, naturally, they must have thought, "Why stop at one baffling error when we can make two?"
So, there I was, staring at their final offering: a jaw-dropping £488.92 in interest on £100,000 held for a year. A return so generous, I nearly fainted from excitement.
With Mincoffs seemingly uninterested in resolving the issue, I did what any rational person would do—I escalated the matter to the Solicitors Regulation Authority (SRA). And lo and behold, within an hour of Mincoffs being notified, a miracle occurred! They suddenly recognised a “genuine error,” apologised profusely, and—abracadabra!—£4,538.54 reappeared. The timing? Impeccable. The sheer coincidence? Staggering. The apology? Oh, just dripping with sincerity. Though, curiously, it didn’t come from the solicitor responsible for the “error,” nor a partner within the firm, but rather an associate, because nothing says accountability like passing the buck. Last minute damage control at its finest.
I’ll let others draw their own conclusions, but as for me? I wouldn’t trust Mincoffs to calculate the change from a £10 note. A deeply disappointing experience, and one I won’t be repeating

"House Sale and Purchase"

Can't fault the firm at all. They were reccommended to us by our estate agents and were impeccable throughout. E-mails answered promptly and always reachable by phone. Lauren handled our sale and purchase and nothing was a bother, happily explained everything I needed and made me felt at ease with a totally new process.

Can't praise them highly enough

"Rebecca Stafford - Just brilliant"

Rebecca Stafford is the most personable yet professional, patient yet proactive and probably the most communicative solicitor I have had the pleasure to deal with, and I deal with a lot. Many solicitors could do with taking a leaf out of Rebecca's book, simply brilliant, thank you.

"Absolutely flawless experience - Conveyancing"

Absolutely flawless experience with Miss R Stuart in Conveyencing! Highly recommended. Great communication, very quick will all aspects of the purchase.

"Really good"

Recent house sale and used Mincoffs, really good from start to finish, always kept updated and answered any queries and ensured it all went smoothly.

"Stay well away"

A wouldn’t recommend mincoff we are all done with paper work for selling are house with a different solicitors. But the buyer who is buying are property have all the stuff they need but mincoff aren’t happy and there for this has been going on for 3 months this simple straight foward sale and my solicitors and estate agent evan said this is unacceptable and carnt get hold of them for a update even the buyer carnt even do this so I have been told so there for we are being held back for moving into are new home ..sharp to want peoples money but carnt do your jobs properly are asking people questions on property why do people pay solicotors when the ask you about the property when it’s all there in plain English

"Mincoffs handled the conveyancing for…"

Mincoffs handled the conveyancing for the purchase of a Tyneside flat. We wanted to complete quickly and Mincoffs, Danielle Rutter in particular, were spectacular.
No complaints, very professional.

"Still not heard from Mincoffs"

Still not heard from Mincoffs
regarding my complaint despite their assurance that they will look into this matter.
This is exactly the poor experience i received.
They take payment very efficiently though.

"Below average service - wouldn’t recommend"

Used Mincoffs after my estate agent recommended them. Upon reading the contracts, the estate agent was paid £150 referral fee. Fair enough business is business and I assumed a good collaboration would mean flawless comms. No - not at all

I ended up joining all the dots and making things happen. Granted the buyers mortgage was messed up but still, neither Mincoffs or Living Local kept me updated to a level that was acceptable. The structure at Mincoffs is admin assistants working under the Conveyancer Solicitor - this for me didn’t work well. The level of engagement was bog standard


What was a very simple process (First time buyers & No Chain Vendor) took three months. I couldn’t give Mincoffs or Living Local a lower rating and wouldn’t recommend them to anyone for the purpose of Conveyance.