"Great service at the Derby store"

Great service at the Derby store, Susan was lovely- very knowledgeable and helpful. Great experience!

"I visited the Ashby de la Zouch branch…"

I visited the Ashby de la Zouch branch and was very impressed with the selection of car seats that I had gone in for. The young lady ( sorry I didn’t know name) was fabulous and so helpful and knowledgeable. The car seat was bought over the next day and wow what a car seat!
Thankyou so much and will be recommending you to everyone

"Fantastic service and staff"

Today i went to your Derby Branch with my Daughter to explore prams for my Grandson due in August… i was greeted by your staff lucy and Stacey who i have to say were absolutely amazing!!! Nothing was too much trouble, demos were given on a few we selected and the knowledge of the products was second to none… a great experience !!!
We were made to feel very welcome and felt valued … everything was fully explained from start to finish and the fact you offer free storage and delivery is a fantastic service!!
Well done Baby Planet we will certainly be recommending you!!!

"Tutto perfetto!!"

Tutto perfetto!!

"Mancano le istruzioni di montaggio "

La moto è arrivata nei tempi stabiliti, ma una volta aperta la confezione, se pur integra, si capiva che era già stata aperta e resa. Mancano infatti le istruzioni di montaggio

"Consegna puntuale e veloce,prodotto…"

Consegna puntuale e veloce,prodotto perfetto! Grazie

"Customer service appalling"

So still holding on for over 40 mins to Customer service and I'm no.1 in the queue. So be aware if you buy something from this company the after sales service is not what it should be. I bought a Meego pram set totally over £800 at a show in Surrey last year. Make sure you check that all parts are in the packing, as in my case, bits were missing hence me trying to follow up the collection of the pushchair to be fixed. Also the fastenings for the hood are inferior. Having emailed and given the address for collection of my son's home, they came to my address which was on the order. However they were emailed the collection address but did nothing about it. The collection company has texted me to advise of the time of collection but all I want to do is double check they have the right address.
Still waiting it's coming up to nearly one hour. Not acceptable at all!!!!!!!!
Despite my call being very important to them and being no. 1 in the queue 50 mins later I'm still waiting as I write this review. This is shocking way to treat customers when you have an issue with one of the products they sell.

"Gentilissimi e precisi!!"

Velocissimi nella consegna...molto competitivi sul prezzo!!! Lo consiglio

"Consegna velocissima"

Consegna velocissima

"Cambiate corriere"

Tutto ok a parte la scelta del corriere...BRT sempre problemi