"he was helpful, answered all of my questions and resolved my issue promptly."

Very good customer service

"Response time and information"

Response time and information

Call answered promptly and questions were quickly answered.

"Customer service was a real help"

Josh was a real help, their customer service was great, easy to get ahold of, very professional, and extremely helpful.

"I already answered"

I already answered: his answers were concise and precise, including instructions on accurate insttuctions on how to resolve my issue. The instrucdtion worked; the issue is resolved. He was also very polite, patient, pleasant, and articulate.

"My experience with Joshua in customer…"

My experience with Joshua in customer service was very helpful, pleasant, & he took his time. Much appreciated.

"Griffith was very helpful to me as a…"

Griffith was very helpful to me as a new subscriber. He walked me through the process to access my subscriptions and reports.

"Josh was able to answer my questions…"

Josh was able to answer my questions about my subscription. I was not sure if it was still valid and made an attempt to sign up again. He was able to confirm my subscription was valid and sent me an email to make sure I could access to the website easily. The whole conversation was very pleasant and courteous and certainly rated my 5* review

"Excellent Info Prided Thank you Griffith"

Excellent Job and information thanks Griffith

"Your service will be changed without your knowledge"

He was polite and helpful. It is obvious that there is a story regarding the departure of Nick Black for Money Map, and I don't believe he would just disappear without notifying his subscribers, but your rep. did a good job of sticking to the "company line" and stating steadfastly that the service we were given in exchange, without choice mind you, is better anyway. He did his best in a bad situation.

"I was a Lifetime member of their…Digital Heavyweights"

I was a Lifetime member of their Digital Heavyweights program with Nick Black. When they disbanded the DH's, they tried to pull a bait and switch when Nick Black left and I asked for a refund. My refund was supposedly based on 1 year when I had paid extra for the Lifetime subscription. Others members received bigger refunds even though we signed up at the same time. The entire process was a scam. Save your money and stay as far away as possible from them, you'll be better off in the end.