"Fantastic quality camera bag"

Fantastic quality camera bag, great service!
I bought the Alta Sky 45D camera bag, and everything about it looks and feels the best quality. It's adaptable for a whole host of equipment, versatile for all uses (including bad weather), and exceptionally well made. Customer services were really helpful too, great advice when choosing the right bag from their wide range. One very happy customer here!

"Really great customer service"

I read a lot of reviews of this line of camera bags as I usually buy Lowepro or Think tank and they were all very positive, I bought a Xcenior 62T bag (from Amazon) that developed a fault after 6 months of heavy work that required a bit of fixing. I contacted Vanguard with photos of the fault and they immediately responded said it would be more costly to repair and that they would (without question) honour their warranty and a new, updated version of my bag arrived today. So yes excellent service and I am more than satisfied with the customer service.

"Excellent Customer Service"

I received a Vanguard tripod for Christmas, but there was a small part missing from the box. I contacted Vanguard through the website and received a reply in good time considering the time of year. Ian was very apologetic, and sent me the missing part very quickly.

I haven't really had chance to use the tripod yet but it seems to be very good quality & I look forward to trying it out when the weather improves.

"Great customer service(especially Ian …"

Great customer service(especially Ian B).
Many thanks for the repair on my tripod.
Kind Regards.
Marc B

"My Vanguard Supreme 53D hard case is …"

My Vanguard Supreme 53D hard case is brilliant and takes a lot of punishment from me.Through no fault of the case engineering I broke a latch lock lever by doing something stupid I should not have, but within less than four days a replacement arrived and I fitted it within a few minutes. Many thanks for an excellent service all round, and your hard cases are the best.

"poor after sales."

Three emails with regard incompatible cables with tripod head ,and no reply, very disappointed after reading good reviews of this firm.

"Vanguard Binocular and Telescope"

Superb Products and an After Sales service which is excellent.
I would have no hesitation in recommending Vanguard to anyone.
I have had a couple of issues not Product wise and the after sales service was fantastic.
Would have no hesitation in buying any Vanguard product 5 star.

"I can't recommend this company highly …"

I can't recommend this company highly enough!. I ordered the Vanguard Alta Pro 263AB via Amazon after doing some research and have been happy with the results. I had some questions regarding the tripod and Neil at Vanguard was both quick and helpful with his replies. I would have no hesitation in recommending this company.

"would never hesitate to recommend to anyone!!!!"

Product descriptions on site very good, gives all information needed to select best item for your requirements.
Ordering and payment processes simple and effective.
Delivery is always fast. Products delivered are excellent quality as one would expect from Vanguard and is a joy to use so far. Staff at exhibitions and photography show are always willing to help and are very friendly. Am proud and would never hesitate to recommend to anyone!!!!

"Great quality products"

Great quality products.

I have had a few products from Vanguard, from bags to tripods and I have to say that all are of fantastic quality. I have recently been using the Vanguard VEO2 235AB tripod on my travels and it is a fantastic bit of kit! Lightweight, but sturdy and made to a high quality.

I fully recommend people to take a look at their products.