Halifax Computers

Electronics & Technology
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19 reviews
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Customer Reviews about

Halifax Computers

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Kieran Redmond

5.00/5.00

"Halifax Computers have looked after the…"

Halifax Computers have looked after the IT side of our business for over 15 years and have always been great. Since the company was sold they now look after the new companies IT for the whole of the UK (6 Offices, 300+ users). We get all our new equipment and IT support from them now.
They provide an excellent service to us and have proved ivaluable with the Covid-19 homeworking for all of our staff.
Thank you guys.

30/04/2020

Mr Cartwright

5.00/5.00

"I used to be a technophobe... Until Halifax Computers came along!"

I used to be a technophobe, however, working with Simon, Lee and the gang over the last 16 years has put an end to that! I am so grateful that they have kitted out my office at home to have everything I need to facilitate workshops across the globe. They are amazing and I have always appreciated their support HOWEVER, now I am on lock down I appreciate everything they have done for me even more. BRAVO guys. Keep up the great work. Steven Owner With a V Ltd.

30/04/2020

Sue

5.00/5.00

"Quality service"

Quality service, professional advice and attitude as standard over the last twelve years. Our company has grown over the last decade and their support and guidance has always been outstanding. Whatever our requirements have been, from a little adjustment for a laptop or to installing a huge new server we have always been treated professionally and courteously. Big thumbs up for Simon, Lee and the boys.

30/04/2020

Gary Pickles

5.00/5.00

"Keep up the good work"

Used Halifax computers as my go to computer shop for years, when I either need help or upgrades always get straight forward clear advice, from whoever I’ve dealt with, keep up the good work

30/04/2020

Gill

5.00/5.00

"Highly Recommend"

We had to change our server quickly due to it being hit by a virus. Halifax Computers came to the rescue and got us back up and running. Since then we have ordered various products, always delivered promptly. We also use their support team on a regular basis - always on hand to help us oldies deal with any technical issues. Would highly recommend Simon and his team.....great friendly bunch

30/04/2020

Daniel Holland

5.00/5.00

"10 Stars If I Could! Thanks"

Reliable, knowledgable, friendly, helpful, patient and really easy to deal with. Simon, Lee, Scott and the team at Halifax Computers have provided me with many solutions over the years and now they are my first point of call for anything IT related however large or small. On top of the speedy service they offer the best price and they keep things simple which is perfect for me. 5 stars. Highly recommended. Thank you so much for all your help over the years - always a job well done.

30/04/2020

Mr Mac

5.00/5.00

"We have used Halifax Computers for a…"

We have used Halifax Computers for a number of years to assist our customers in that area, the service we receive is always excellent and the team have a great knowledge base. Thank you.

30/04/2020

mary o'neill

5.00/5.00

"Best IT company ever!"

I'm sure most business owners would agree that changing to a new IT company is a VERY big decision. However, we took this decision after (years) of deliberating and I have to say it was one of the best decisions we have made. Everyone at Halifax Computers is knowledgeable, helpful and polite. I have never written a review for anyone so this is a first for me and I am happy to be doing it!
Highly recommended indeed!
Mary O'Neill, General Manager, Shaw Metal Solutions Ltd

30/04/2020

Jo Haywood

1.00/5.00

"Shocking Attitude"

Whilst the staff were excellent and the service to repair my pc was great, the rudeness I have just experienced from the 'manager' (whoever answered the phone - I deeply suspect it was not a manager at all) was unacceptable.

I called there as the adapter given to be compatible with the graphics card that they supplied was incorrect, having lost two days of work and made two trips over from huddersfield already this week I was reluctant to return for a third time due to an incorrect adapter.

The staff working there were so helpful and my one star is aimed solely at the rudeness I was shown when I explained I was two days behind and reluctant to make a third trip, could I post the adapter back instead.

I was told that in my efforts to explain why this is a mistake of theirs as they had seen my existing graphics card ports so could work out what I needed from there, that I was 'procrastinating' and when I suggested they perhaps should say sorry we made a mistake (which he at no point did) I was told that I should be grateful that they repaired my pc - whilst of course I am, I did actually pay £185 for this privilege... I was unaware that it is not practice for a customer to call back when supplied the wrong parts, clearly...

When I said this was objectionable, the person I was speaking to asked if I would 'like him to be a little bit more objectionable' and terminated the call. I immediately called back and asked to speak to his manager to which he said he 'was the manager' so I asked for someone above him, to which he then for a second time terminated my call.

So if you would like to be dealt with by this 'manager' rudely and inconsiderately, and recieve incomplete service, then this is the computer store for you. If however you value politeness, and service resolution when they have made a mistake, however small and regardless that you have received and paid for previously good service from the lovely and knowledgeable staff (he let you down, which is a shame as you were all so lovely and helpful) then I'd say AVOID AT ALL COSTS. I will never use this company again, not even a simple sorry we made a mistake. RUDE.

I notice since my review was first published on google, that it has been intentionally buried under numberous reviews from people who curiously are BRAND NEW google users who have had NO PREVIOUS REVIEWS postings or dealings before this one review... interesting indeed... YOU CHOOSE WHO YOU TRUST

24/02/2017
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