"Scam alert!"

shipping was slower than a snail. they sent me the wrong item - not even listed on their website, will not refund without my sending jacket back AT MY EXPENSE. they will not issue me a postage paid return label. it will cost me half of what i paid to ship it back. why am i supposed to pay for their mistake? this is a classic bait and switch scam. BBB in California has lots of similar complaints. The below response from them is fake. Some of the 5 star reviews are fake. They still will not refund purchase without me sending wrong item back to China at my expense after sending them proof it was the wrong item. Which will cost half of what I paid. They offered me something else for 60% off what I paid, but still no full refund or a way to send back wrong item at their expense. This company is a scam.

"So far a headache only"

So far only headache, I was trying to cancel order right away before it was shipped, they didn’t respond. Now received items, one of them has tears, all of them size XL for a kids.
No sizes on a clothes, sizes on packaging ( I guess they have one size and pack it in different bags)
Bags are tearing up too. It was probably someones returns.
Be careful read their return policies, they want you to pay to return it to China

"Never again Never again Never again"

Bei BeverlyBased wurden Schuhe bestellt. . Diese passten überhaupt nicht. Auf eine Anfrage über Rücksendung erfolgte ein unverschämtes Mail, man sollte doch die Umwelt schonen und so weiter und gleichzeitig wurde angeboten, dieselben Schuhe nochmals mit einem Rabatt zu bestellen. Weitere Mails blieben unbeantwortet. Dazu kommt, dass die Ware nicht von Beverly Based kam, sondern über eine Chinesischen Kurierdienst nach Deutschland kamen und dann an DHL weitergegeben wurden. Diesen Shop würde ich niemals weiterempfehlen. Sie haben keine Möglichkeit einer Rücksendung und das ist Betrug.

"This company does not have a return…"

This company does not have a return process. They offer to have you keep your item and pay for another size at 50% off. More money, even more poor customer service. (The item does not fit and needs to be returned. ) The website says returns within 14 days. The stalling sets that up as well. A complete scam !

"I bought 2 items"

I bought 2 items; A jacket and a cardigan. It took longer than offered for my order to ship, but they kept me updated and apologized for the delay. My order finally arrived, and to my surprise an item XXL didńt fit me at all. I managed to squeeze into the jacket, but can’t wear it closed, or zipped. The cardigan didn’t fit at all. Since XXL is their largest size, I didn’t even attempt a return. Seriously disapointed. WILL NOT BUY AGAIN

"This company is a scam"

This company is a scam! I received a sweater that was supposed to be cashmere, and it's fully acrylic with no pattern like the item pictured in their advertisement. On top of that, it's impossible to return. Complete ripoff. Do not order from this company!

"Misleading responses on Trustpilot.com"

The company is a complete scam. I have wrote a review here, as I was not successful in getting money back for the items they send to me incorrectly. They immediately responded that this was a misunderstanding and that their Customer Service will contact me to resolve this. In fact, it was the other way around. After this message they have stopped replying to my follow up emails on the issue and nothing is resolved.
Also, worth to add that the quality of their products is pretty low, so do not recommend.

"Bad experience with Beverly Based"

Had I Also, known That this was a Chinese-based company I would’ve never ordered. I ordered three items advertised size small on Facebook. I received the three items and they are way too big. It’s cheaper to keep them then to send them back.as I would have to pay for my own return of these items going to China. I thought this company is based out of Beverly California. I would advise people not to buy from this company they are a scam.
M.E. Curtis

"Yesterday I received my order of 4…"

Yesterday I received my order of 4 pieces of clothing. I placed my order using the same sizes as I usually purchase my clothing; XL, and XXL.
All 4 pieces were way too tight: I would judge them all as being M or L, at best.
How and where do I return them to?
John

"I placed an order for 2 suits with…"

I placed an order for 2 suits with Beverlybased.com and received both within a very short timeframe. They were well packed and when I took them out from the packaging - there were no creases. Suits are very well made and look expensive. The colours were exactly what the photo shows.