"Great customer service throughout"

Great customer service throughout, plenty of sample was ordered before deciding what to install, floor looks amazing just hope is durable.

"We were able to take view many samples…"

We were able to take view many samples in our home before choosing. Then ordering, delivery etc were straightforward. Staff are very helpful

"Great service and delivery time"

Great service and delivery time, updates on delivery.
Flooring is one of the best I’ve fitted and I’ve fitted a lot.
Great price too!
I will be ordering more flooring for the rest of our house 👍🏻

"Some of the best quality flooring I…"

Some of the best quality flooring I have seen and very good after sales service.

"Expensive delivery and long delivery…"

Expensive delivery and long delivery time which I wasn’t expecting as imported from Denmark. Would be good to be clearer on that on website. Also I was asked if they could use an artic to deliver as if not then I’d have to pay an extra £400+ delivery. So glad I said artic would do as they turned up in small van so that would have been a charge for nothing. I know partly the type of flooring I had to buy but it had to match existing floor so had no choice.

"Great transaction & speedy delivery"

Great transaction & speedy delivery

"Prompt response and lots of great…"

Prompt response and lots of great choice of high quality wooden floorboards!

"Great service quick"

Great service quick

"Good product and service was good"

Good product and service was good, apart from lack of information after I ordered. You need to be much more responsive via email or text to keep customers updated

"I had a query regarding their website…"

I had a query regarding their website and used the live chat option; they responded quickly and concisely and offered options regarding my query.

Order was well packaged (weatherproof) and shipped reasonably quick.

Excellent service overall.