"The trip was scheduled for a 5hour sail…"

The trip was scheduled for a 5hour sail and snorkel trip, we got to snorkel for 20 minutes before the swells kicked up and we could only sail. The boat and crew were very pleasant and helpful and the captain was knowledgeable and cool! the food was simple but good and we had a good time. It wasn't perfect but what is?

"Good"

Good experience. Felt very safe with the west mauii parasail team, it was awesome experience.

"Great service!"

Awesome service!

"Our family had a great time!"

Our family had a great time! The food was delicious as were the cocktails! The service was great and the entertainment was top-notch!

"enjoyable luau"

I was able to easily schedule and pay for a hawaiian luau with premium seating. A day later, I received an email asking me to reach out due to a scheduling issue and that there was no availability on the evening requested. There was apparently a computer scheduling glitch. The spokesperson was very friendly and apologetic and was able to provide another acceptable reservation (night before departure). I had tried several other luaus previously and all were sold out. The food was very good and the servers were excellent (very efficient and friendly), Performances were good. And my first timer grandson (14 years old) enjoyed the evening. There were several vendors there. We even bought souvenirs there...especially enjoyed seeing and purchasing one of their wood carvings. Sunset was beautiful.

"Incorrect Info Provided"

Incorrect Info Provided
According to the email sent,it was recommended that we arrive at 4:30 to ensure the best seating possible. This did not prove to be the case as the tables were all preassigned. This resulted in having to pay for 1 hour parking to get us to the 5:00 free parking. There was no benefit to arriving early and I recommend you change your welcome email to reflect this. Arriving between 5 and 5:30 would have been the preferred
arrival time.

"So windy we tucked in"

So windy we tucked in. Wouldn’t go again.

"Wrong Haleakala Tour"

We were booked for the wrong Haleakala tour. I specifically asked for a guided bike tour and when we checked in (at 2:30am!), I was told we were booked for a classic tour which did not include the biking. Very disappointing! I emailed the company agent about it, but never heard back. I’m giving it 3-stars because prior to booking, communication was great…or so I thought.

"the trip was canceled due to bad weather"

the trip was canceled due to bad weather

"Great Time"

The crew was great and the evening couldn't get any better. Also, hats off to Josh, he was amazing!