homedesignoutletcenter.com
Borrower
"Damaged goods and horrible service"
I recieved a crate full of damaged goods that came from the manufacturer and the shipping company. Spent a lot of money for this merchandise. Because I didn't have time to lift 200 pound vanity myself without help it fell out of the 5 day inspection period. Vanity poorly painted - mirror poorly painted - porcelain vanity top chipped. No help from Home Outlet Design!! Way to go for the great customer service and backing the product you sold me.
ALEXIA DIAZ
"Best Customer Service!"
I walked into the Miami show room and was instantly greeted by the sales associates. They answered all the questions I had and also helped me decide what vanity to choose from since their broad variety of vanities were all so beautiful.
I would most definitely recommend this Outlet Center without hesitation, they are great!
Carol
"Beautiful well packaged and protected vanity"
I ordered a design element white vanity, arrived in packaging that was well thought out and installed, and delivery was on time as promised. I am actually purchasing another vanity through home design!!!! My counter top, carrara white marble, was prettier than expected vanity in gorgeous condition and sink beauitufl!!!!
Batu
"Thank you"
Excelent service, excelent quality, excelent design
Charley
"Happy customer."
Great staff! Great Product for reasonable price.Thank you for your great support.
GERI
"Very personable staff"
I found this store on the Internet. Since I was had just purchased an apartment and needed to update the bathrooms, l visited their store in Secausus, NJ. The staff was very welcoming and spent time discussing there products. On another day I returned and ordered the vanities I liked. I also discussed purchasing a shower door, which I then found at another site. Happily they matched the price and all was delivered.
The only glitch was the shower panel. This could not be installed for a multitude of reasons. After several phone calls and emails, I have finally received a return shipping label, so that this item can be shipped to the Miami store and the cost refunded.
G. ALVAREZ
"Mirror mirror on the..."
Lovely vanity with mirror on back order that would only take "a week" to come in. Three weeks later and me consistently calling, the mirror was in and I had to go pick it up. The mirror was unwrapped without a box to transport in. Customer service is not their strength by far.
Katie
"Thrilled"
I absolutely love the vanity I purchased! Ordering process was easy. It arrived so quickly and was even more gorgeous in person than it was online. Very very pleased.
Maria Vargas
"Amazing"
Completely satisfied with the price and quality of the product. Product was received just a few days after my purchase. Would highly recommend!
Bacilio Mendoza
"Not a happy customer."
Me and my wife traveled an hour away to the Orlando showroom. The sales associate was happy to sell us vanity and mirrors . So when the shipment arrived and one the mirrors was damaged . I called the Orlando store and the sales associate
Was not willing to help with the return of mirror so I called the main head quarters and still have a hard time getting my mirror replaced .I even would asked for manger to call me and would never call me still to this day I have not received my mirror poor customer service after the sale I wil never buy anything for this company again.
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