"Didn’t provide the Hotel Room we booked."

Can’t recommend, paid £8k for an organised trip to Egypt. Holidays Please were the Travel Agents and did not fulfil our agreed arrangements in full. We had to accept a much lower grade Hotel Room than the one we paid for due a communication problem, which was nothing to do with us. Holidays Please absolved themselves of the problem and would not accept responsibility, blaming their agent Discover Egypt. When we complained Discover Egypt said it was nothing to do with them and blamed the local Agents in Egypt. We reluctantly accepted a token remedy. My advice, book it yourself and cut out the middle man. This experience has taught me that when so many parties are involved, should anything go wrong, they all blame each other.

"We went to Egypt with this company last…"

We went to Egypt with this company last year during Christmas. The hotel and cruise was awful. The only good thing about them were their local guides. Both of them were excellent. I am neither going with them again nor recommend.

"Hotel Grand Plaza Hurghada"

We went to Egypt with this company in october 2016. The cruise was excellent but the hotel was absolutely horrendous. The room was facing the garden which had more mosquitos than you could shake a stick at we were bitten to death. Twice a day the room was filled with diesel fumes. The food was inedible and there was nothing written in english. To top that the staff spoke very little english either and wi fi was an extortionate price. The name of the hotel was the Grand Plaza in Hurghada. When i complained i got nothing back not even an apology.