"I was referred to voicability due to a…"

I was referred to voicability due to a high need of an advocate.
The first meeting was miles away,
The advocate didn't turn up until around 45 minutes later, and all I got offered was a second meeting closer.
The 2nd meeting I'm sat in a meeting room alone in bedford library
The advocate didn't turn up .
I have been here 30mins.
A waste of my time yet again.
Tired of so called organisations / charities that claim to help people who have disabilities but in reality do nothing in any way to help apart from inconvenience those with disabilities

"Horrible “charity” with cold team…"

Horrible “charity” with cold team leaders and even colder managers above them.

All about money even though it’s a “charity”

"This organisation is in breach of legislation"

A total waste of time. My "advocate", Clive did nothing other than a couple of encouraging phone calls, until he was somehow without a phone for THREE MONTHS. He expected me to email, despite it being a task in itself for me. When i did email i got no response.

I received precisely zero advocacy.

This organisation is the chosen provider of STATUTORY NHS complaints advocacy.

So, by definition, by not providing an effective advocacy service, they are in breach of legislation.

"Unreliable and incompetent"

Took more than 3 weeks to reply to an email. Failed to turn up to a vital meeting. Avoid !

"one of the worst services ever I have…"

one of the worst services ever I have come across the worker I had Samantha she was a total waste of time and hardly did anything at the social worker meetins she would just sit and listen and hardly speak.

I found her not to be on my side and not protecting me like she should have been, I am sick of these organizations getting funding all the time but they clearly change ones they got it and don't fu-fill the duties and protect vulnerable people.

Nothing comes out of putting in a complaint, it felt like more Samantha was desperate to finish her role. It's disgusting what these services do and treat people and they keep getting away with it, it's like they trying to meet targets to keep the service going but don't care about vulnerable people and how best to support them,

It is a council based service they aren't even on your side they just come to meetings to see a bit of drama going on and kid on to you that they are supporting and care for your difficulties. Stay away from this corrupted organisation.

"Very helpful and understanding advocates"

Very helpful and understanding advocates

" Voiceability is not fit for purpose to support people with autism."

I was with Pohwer and was really happy with my support then I got changed from Mark to Jo after going missing for 2 months my treatment has been utterly dreadful. I receive 1 email to say I'd be visited by Jo and the social worker a social worker I'm currently making a complaint about and have lost trust in. Not once have I been listen to I feel even more isolated and it's like they're there for the social worker not me. I have no care plan yet Jo emailed to say its completed WELL WERE IS IT! I wish Pohwer was still around instead of this pile of garbage. The reply you see I have done everything it asked me to but nothing has been done. Voiceability is not fit for purpose to support people with autism.

"No reasonable adjustments given and no response to emails"

Voiceability took over from Pohwer in my area. I used to get instant support, but now they expect me, an adult who is autistic and suffers from severe anxiety, to attend a group either in person or online. I emailed them to ask for reasonable adjustments to be made and had no response. They claimed I would be taken off the list if I didn't attend in person. They insist that I should try and advocate for myself in the meantime. If I could do that, I wouldn't be asking them for help! Absolute joke of a "support" service. I'm on my own as usual and it feels like no one will help, even if they are paid to do so!

"I have cancer and I didn't even…"

I have cancer and I didn't even attempt to ask help from this company protecting the nhs from harming paitients . I spoke to one women from this organisation and her manner was disgusting. I just thought yes anther scam , lieing company being paid to lie ..so getting the support from a solicitor reccomended by cancer .uk website. This company has not one good review so shoukd be closed down .

"VoiceAbility took over powher advocacy…"

VoiceAbility took over powher advocacy service for Oxfordshire towards end of March while we were going through a complaints process with West Oxfordshire district Council. I have so far made three phone calls and sent an email to their helpline but no reply.
If recent reviews are correct, this company will need to be reported to the charity commission as soon as possible and get their contract cancelled. I am disgusted by the lack of communication from this company. Do not reply to this report unless you genuinely intend to put things right!
Based on my recent experience even one star is one too many for this company.